Gail Petras
Springfield,IL
Summary
Seasoned Payroll Specialist bringing 9 years experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
11
11
years of professional experience
Work History
Payroll Supervisor
Lanter Distributing
10.2008 - 07.2017
- Provided customer service to employees regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for 250 employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Reviewed time records for 250 employees to verify accuracy of information.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Completed bi-weekly payroll for 250 employees.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Director of New Financial Representative Support
Northwestern Mutual
07.2006 - 07.2008
- Established guidelines with 20 financial representatives to determine goals and recommend appropriate services to maintain long-term relationships with their clients.
- Improved networking procedures to increase sales by 10%.
- Performed management meetings to review individual agents goals and identify problem areas to help them achieve success.
- Managed finances and overall business direction through solutions-oriented problem-solving
- Created and implemented business and marketing plans to drive growth
- Assisted new agents to build and deepen productive relationships with prospective and competitive customers to drive sustained growth.
- Received customer applications and followed up with clients to obtain missing information before submission
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity
Education
High School Diploma -
Carl Schurz High School
Chicago, IllinoisAssociate of Arts - Business Administration
Wright Community College
Chicago, IllinoisSkills
- Payroll administration
- Processing wage withholding orders
- Time sheet review
- Processing garnishments
- New hire processing
- Payroll Processing
Timeline
Payroll Supervisor
Lanter Distributing
10.2008 - 07.2017
Director of New Financial Representative Support
Northwestern Mutual
07.2006 - 07.2008
High School Diploma -
Carl Schurz High School
Associate of Arts - Business Administration
Wright Community College
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