Gail Scott
MBA, MSN, RN
Texarkana,TX
Summary
Master’s-prepared Registered Nurse and Educator with 20+ years of healthcare and teaching experience. Skilled in online nursing education, curriculum development, student assessment, and evidence-based instruction. Proven ability to facilitate RN-to-BSN learning, mentor diverse student populations, and align teaching with accreditation standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telephonic Nurse Educator
Cigna/Accredo Specialty Pharmacy
01.2021 - Current
- - Deliver remote education and training for nursing staff on specialty medications.
- - Mentor new hires, improving onboarding efficiency and knowledge retention.
- -Educated staff to perform professional collaboration with healthcare providers to ensure optimal treatment plans for patients. Managing over 30-40 calls in a day
- Streamlined communication between patients and medical professionals, facilitating efficient care coordination.
Clinical Team Manager/Educator
NaviHealth
01.2019 - 01.2021
- - Facilitated training for service operations across 12 states, aligning with CMS standards.
- - Conducted one-on-one coaching to improve staff performance and patient outcomes.
- Implemented evidence-based practices into clinical workflows to improve overall patient outcomes.
Health Services Manager
UnitedHealthCare
01.2016 - 01.2018
- - Directed service coordination teams and trained core classes of 20+ staff in case management and utilization review.
- - Designed workflows and policies to align with regulatory requirements.
- Championed a patient-centered approach to care, emphasizing the importance of individualized treatment plans and empathetic communication with patients and their families.
Education
MSN - Nursing Education
Capella University
Minneapolis, MN 05.2001 -
MBA - Business Administration
Texas A&M Texarkana
Texarkana, TX01.2014
BSN - Nursing
Texas A&M Texarkana
Texarkana, TX01.2011
ADN - Nursing
Texarkana Community College
Texarkana01.1994
Skills
- - Online Course Facilitation (RN-to-BSN, MSN)
- - Curriculum & Syllabus Development
- - Student Assessment & Feedback
- - Case Management & Clinical Instruction
- - Clinical assessment
- - Ethical practice
- - Healthcare software proficiency
- - Healthcare regulations
Certification
RN Compact License – Licensed in All US States
Career Objective
Seeking a remote adjunct nursing faculty position (RN-to-BSN) where I can foster student success through innovative teaching and evidence-based practice.
Accomplishments
NCLEX item reviewer. Employee of the year twice in 3 different positions.
- Supervised and trained countless team members in best practice care and service.
Timeline
Telephonic Nurse Educator
Cigna/Accredo Specialty Pharmacy
01.2021 - Current
Clinical Team Manager/Educator
NaviHealth
01.2019 - 01.2021
Health Services Manager
UnitedHealthCare
01.2016 - 01.2018
MSN - Nursing Education
Capella University
05.2001 -
MBA - Business Administration
Texas A&M Texarkana
BSN - Nursing
Texas A&M Texarkana
ADN - Nursing
Texarkana Community College