Gail Spratt
Apple Valley
Summary
Sincere pastor bringing more than 25 years of expertise in cultivating and shepherding community. Successful providing discipleship, welcoming new members, facilitating pastoral care and preaching to community. Accomplished in contributing to spiritual formation and disciple-making efforts.
Talented leader with excellent communication, editorial, marketing, coaching, and customer service skills, and more than 30 years of experience. Highly effective and comfortable working with people at all levels in any organization.
Overview
48
48
years of professional experience
Work History
Owner
Bethel Place Communications
10.2020 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with contractors, vendors and clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently
- Increase customer satisfaction by implementing providing personal and exceptional service.
Senior Pastor
Shiloh Temple Brooklyn Park
02.1999 - Current
- Lead effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Officiate special services such as weddings, funerals, baptisms, and nursing home services.
- Oversee administration and management of all areas of ministry.
- Provide spiritual care through visitation, counseling, and prayer.
- Lead programs such as worship, study, fellowship, and service opportunities.
- Enhance spiritual growth for church members through regular pastoral counseling sessions and personalized guidance.
- Plan and conduct worship services, write and deliver sermons, and work with key church leaders to carry out church mission.
- Expanded missions outreach efforts to include partnerships with international organizations, increasing global impact on communities in need.
- Facilitate spiritual growth opportunities through small group leadership development, empowering lay leaders to take on increased responsibilities within the congregation.
- Foster an environment of inclusivity and acceptance within the church, welcoming diverse perspectives and backgrounds while cultivating unity around shared faith values.
- Collaborate with church leadership to plan master calendar of events.
- Nurture a culture of volunteerism within the church community by developing opportunities for individuals to contribute their unique skills and talents in service to others.
- Assist with organization and implementation of Sunday school activities.
- Author sermons, speeches, curriculums, and other religious materials.
Editor
Questar Assessment
05.2006 - 05.2008
- Scored multiple state educational assessments for K-12, as well as international citizenship language competency.
- Checked reference sources to verify dates, facts and statistics.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
Manager/Team Leader IVR Group
American Express Financial Advisors
05.1976 - 06.2003
- Led Interactive Voice Response team consisting of application developers.
- Managed multi-million dollar technology equipment budget.
- Spearheaded purchase and implementation of speech recognition capabilities for AMFA.
- Worked with company-wide crisis management team, identifying disaster recovery system replication and off-site functionality.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes (project management).
- Maintained professional, organized, and safe environment for employees and patrons.
- Worked with business partners to enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities, mentoring team members, and writing and administering employee evaluations.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and vendors.
- Established team priorities, maintained schedules and monitored performance.
Manager of Public Affairs, Media Relations
National Car Rental Systems, Inc.
06.1978 - 05.1996
- 1978 - Data Entry Operator
- 1981 - Promoted to Data Entry Shift Supervisor, providing oversight for three group leaders, and 50 operators.
- 1983 - Transferred to Public Relations - Staff Writer, writing for company publications including corporate magazines, internal employee headquarter weekly publications, subsidiary publications, i.e., for truck division (Lend Lease), auto leasing division (Lend Lease Auto), dredging division (MudCat; wrote press releases for all divisions, case histories for dredging division, and worked on corporate special events. Helped create safety program for Lend Lease trucking. Traveled to corporate and licensee locations throughout the United States, representing headdquarters, and serving as both reporter and photographer.
- 1985 - Promoted to Communications Specialist where I managed production of truck division corporate magazine, and auto leasing newsletter, and contributed to corporate magazine. Also worked to coordinate efforts for company meetings, i.e., trucking sales division conferences, corporate meetings, etc. Served on Communications Board for Sister Kenney Institute, representing National Car Rental at the Annual Art Gala fund raiser. Managed and coordinated special events including sponsorship events with the St. Paul Chamber Orchestra at the Ordway, the gifting and introduction of Zoomobiles I and II at the Minnesota Zoom and the National Car Open
- 1988 - Promoted to Administrator of Public Affairs, Corporate Communications Department. Produced special events supporting corporate sponsorships with Disney properties, Northwest Airlines, and Radisson Hotels. Managed National's company benevolence funds, responding to requests for support and sponsorship. Assisted with production of national corporate meetings, and international events.
- 1992 - Media Relations Administrator where I managed media relationships with travel publications, and global news organizations. The position was later called Media Relations Manager when National Car Rental came under new management. Also maintained employee communications.
Education
Master of Arts - Biblical Counseling: Trauma And Crisis
AACC Light University
Forest02.2023
Youth Ministry
Bethel Seminary
RosevilleBachelor of Arts - Mass Communications With Double Emphasis
St. Cloud State University
St. Cloud, MN06.1978
High School Diploma -
Anoka Senior High School
Anoka, MN06.1974
Skills
- Customer Relations
- Project Management
- Marketing
- Consulting
- Coaching and Mentoring
- Public Speaking
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
Bethel Place Communications
10.2020 - Current
Editor
Questar Assessment
05.2006 - 05.2008
Senior Pastor
Shiloh Temple Brooklyn Park
02.1999 - Current
Manager of Public Affairs, Media Relations
National Car Rental Systems, Inc.
06.1978 - 05.1996
Manager/Team Leader IVR Group
American Express Financial Advisors
05.1976 - 06.2003
Master of Arts - Biblical Counseling: Trauma And Crisis
AACC Light University
Youth Ministry
Bethel Seminary
Bachelor of Arts - Mass Communications With Double Emphasis
St. Cloud State University
High School Diploma -
Anoka Senior High School
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