Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gail Starks

Jacksonville,FL

Summary

Practiced at assisting clinical and surgical leaders with the diagnosis and treatment of acute and chronic patient conditions. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort to patients.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Health Technician

ADP CONTRACT AGENCY/Mayport Branch Clinic
12.2021 - Current
  • Maintained accurate patient charts and medical records.
  • Utilized medical software to document and track patient progress.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Performed diagnostic tests and reported results to healthcare providers
  • Evaluated patient histories and medical records for accuracy and completeness
  • Operated and maintained medical equipment used to diagnose and treat patients
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians

Certified Medical Assistant

Baptist Health Medical Center
07.2019 - 11.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Collected and documented patient medical information such as blood pressure and weight
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Called and faxed pharmacies to submit prescriptions and refills
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted

Certified Medical Assistant

21st Century Hematology/Oncology Technician
03.2017 - 06.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Collected and documented patient medical information such as blood pressure and weight
  • Called and faxed pharmacies to submit prescriptions and refills
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Prepared and administered medications to alleviate patient symptoms
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly

Certified Clinical Medical Assistant

Jacksonville Sheriff's Office
11.2012 - 10.2016
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Completed EKGs and other tests based on patient presentation in office
  • Prepared lab specimens for diagnostic evaluation
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Obtained and documented patient medical history, vital signs and current complaints at intake
  • Verified patient insurance coverage and collected required co-payments

Certified Clinical Medical Assistant

Regional Medical Center, Regional One
03.2000 - 03.2010
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient spirometry.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Education

Associate of Arts - Nursing

Southwest Tennessee Community College
Memphis, TN
01.1999

Clinical Medical Assistant Diploma - Medical Assisting

Concorde Career College
Memphis, TN
06.2000

Associate of Applied Science - Practical Nursing

Baptist Memorial College of Health Sciences
Memphis, TN
01.1995

GED -

Tennessee Department of Education
Memphis, TN
10.1993

Skills

  • Electronic Documentation
  • Diagnostic Evaluation
  • Medication Administration
  • Respiratory Testing
  • Clinical Procedures Consultation
  • Clinical Support
  • EMR Systems
  • Medical Laboratory Procedures
  • Patient Education
  • Pulse Oximetry
  • Patient Interviews
  • Medical Assistant (RMA)

Certification

  • CMT - Certified Medication Technician
  • Plebotomy License -

Timeline

Health Technician

ADP CONTRACT AGENCY/Mayport Branch Clinic
12.2021 - Current

Certified Medical Assistant

Baptist Health Medical Center
07.2019 - 11.2020

Certified Medical Assistant

21st Century Hematology/Oncology Technician
03.2017 - 06.2019

Certified Clinical Medical Assistant

Jacksonville Sheriff's Office
11.2012 - 10.2016

Certified Clinical Medical Assistant

Regional Medical Center, Regional One
03.2000 - 03.2010

Associate of Arts - Nursing

Southwest Tennessee Community College

Clinical Medical Assistant Diploma - Medical Assisting

Concorde Career College

Associate of Applied Science - Practical Nursing

Baptist Memorial College of Health Sciences

GED -

Tennessee Department of Education
Gail Starks