Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Gail Thomas

Jacksonville,NC

Summary

In 2003 I was hired on as a temporary employee for Exceptional Children's Dept as a receptionist. Within 2 Months I was hired on as a full time employee. When I first was hired as a temp. I was told it was temporary. I told my Director that I would do such a good job she wouldn't want to let me go. 2 Months later I was hired permantly full time. A couple years later the Drivers Ed. Asst. Position opened up, my Director told me I was not experienced enough for the position, but the Director of Drivers Ed. Gave me chance and I succeeded. After my son's birth and maternity leave in 2007, I was placed with Elementary Dept. Fore-which I stayed until there was a Admin. Asst. Shuffle between depts. By our Asst. Superintendent. At that time, I ended up with the Digital Learning & Teaching Services - best move I have ever experienced. I love my team and what we do and stand for. I have never had the opportunity to grow as much as this position would allow me. This position would be a great opportunity for me and my son.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Onslow County Schools/DLT
Jacksonville, NC
07.2015 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Organized our annual Battle of the Books competition (county wide)
  • Place all Media orders (county wide)
  • Help set up IPADS and new Dell laptops for students/teachers
  • Able to prioritize and schedule variable work
  • Handles parent questions/complaints with professional courtesy
  • Multi tasker
  • Very good relationship with all staff
  • Maintain accurate records of all financial transactions of the office
  • Always willing to lend a helping hand to the team
  • Quick learner
  • Very organized

Elementary Administrative Assistant

Onslow County Schools - Elementary
Jacksonville, NC
01.2008 - 06.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Acknowledged all parent complaints from all elementary schools
  • Met with parents with all/any complaints from there childs school
  • Coordinated all Elementary Principals, Social Worker meetings (monthly)
  • Coordinated all AVID Conferences, meetings and payroll

Administrative Assistant

Onslow County Schools/Safe & Civil - Drivers Ed.
Jacksonville, NC
04.2005 - 01.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Coordinated all drivers training, payroll, any finances dealing with drivers education needs
  • Coordinated all CPR trainings, payroll for all high schools
  • Purchased/invoiced all supplies needed for all drivers education teachers

Receptionist

Onslow County Schools - Exceptional Children
Jacksonville, NC
07.2003 - 04.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Received and routed business correspondence to correct departments and staff members.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Coordinated Directors schedule/travel arrangements

Education

High School Diploma -

Southwest High School
Jacksonville, NC
06.1987

Skills

  • Multitasking and Time Management
  • Research and Analytical Skills
  • Ease with Computers and Technology
  • Appointment Coordination
  • Supply Inventory Control
  • Strong Organizational Skills
  • Multi-Line Telephone Systems
  • Database and Client Management Systems
  • Office Equipment Operation
  • Confidentiality and Data Protection
  • Computers and Technology
  • Document and File Management
  • Resource Coordination and Allocation
  • Invoice Processing
  • Excel Spreadsheets
  • 10-Key Proficiency
  • Administrative and Clerical Support
  • Accounting and Bookkeeping

Timeline

Administrative Assistant

Onslow County Schools/DLT
07.2015 - Current

Elementary Administrative Assistant

Onslow County Schools - Elementary
01.2008 - 06.2015

Administrative Assistant

Onslow County Schools/Safe & Civil - Drivers Ed.
04.2005 - 01.2008

Receptionist

Onslow County Schools - Exceptional Children
07.2003 - 04.2005

High School Diploma -

Southwest High School

Similar Profiles

CREATE PROFILE
Gail Thomas