Gail Woodberry
Melbourne
Summary
Motivated professional with strong communication and organizational skills, eager to leverage laboratory experience and customer service expertise in a healthcare setting. Adept at managing multiple tasks efficiently and fostering positive patient relationships. Seeking to contribute as a Dialysis Technician by utilizing technical knowledge and compassionate care to enhance patient treatment experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dialysis Technician
Fresenius Kidney Care Dialysis
Palm Bay
06.2024 - 05.2025
- Monitored and evaluated patient reactions to dialysis treatments, promptly communicating any observed changes or concerns to the supervising nurse or physician to ensure timely intervention and optimal patient care.
- Exhibited proficiency in the operation and maintenance of hemodialysis machines, associated equipment, and water treatment systems, ensuring all devices functioned correctly and adhered to safety standards to promote effective treatment outcomes.
- Identified and addressed potential complications during treatment sessions, implementing preventative measures to mitigate risks, while also responding swiftly and efficiently to emergencies, such as cardiac arrest or allergic reactions, to safeguard patient health.
Office Manager
ENTERPRISE CAR RENTAL
Melbourne
05.2023 - 06.2024
- Oversaw the daily functions of the office, which included managing the procurement of supplies, ensuring the proper maintenance of equipment, and coordinating schedules to optimize staff productivity and resource allocation.
- Implemented and enforced company policies and procedures to guarantee compliance with both local and federal regulations, thereby establishing a robust operational framework that mitigates risks and promotes organizational integrity.
- Led a team of administrative personnel to enhance front office operations and streamline workflows, while also facilitating the accurate and timely processing of employee payroll and benefits, which significantly contributed to improved employee satisfaction and retention rates.
- Coordinated with vendors to purchase necessary supplies promptly.
- Managed office flow by providing direct support to visitors.
Lab Technician
Tap Testing and Prevention Center
Sterling Heights
10.2022 - 05.2023
- Performed laboratory tests as per the directives of healthcare professionals or officials appointed by the court, ensuring adherence to established protocols and methodologies to guarantee the integrity of the testing process.
- Diligently documented and entered laboratory results into the system immediately upon receipt, ensuring that all relevant patient information, test outcomes, and dates of testing were accurately recorded to facilitate timely access and review by medical personnel.
- Maintained a clean and organized laboratory environment, ensuring that all equipment was properly sanitized and in good working order, while strictly following safety protocols to promote a secure workplace; additionally, initiated corrective action plans to address any identified discrepancies in test results, thereby upholding the quality and reliability of laboratory operations.
Service Advisor
Suburban Ford Ferndale
Ferndale
12.2019 - 09.2022
- Performed laboratory tests as per the directives of healthcare professionals or officials appointed by the court, ensuring adherence to established protocols and methodologies to guarantee the integrity of the testing process.
- Diligently documented and entered laboratory results into the system immediately upon receipt, ensuring that all relevant patient information, test outcomes, and dates of testing were accurately recorded to facilitate timely access and review by medical personnel.
- Maintained a clean and organized laboratory environment, ensuring that all equipment was properly sanitized and in good working order, while strictly following safety protocols to promote a secure workplace; additionally, initiated corrective action plans to address any identified discrepancies in test results, thereby upholding the quality and reliability of laboratory operations.
Photo Editor
LIFE TOUCH STUDIOS
Troy
10.2015 - 06.2019
- Employ sophisticated photo editing methods to significantly improve the quality and aesthetic appeal of images, ensuring that the final output adheres to the highest industry benchmarks and surpasses client expectations in terms of detail, color accuracy, and overall presentation.
- Work closely with photographers to align on the intended style and visual characteristics of the final edited images, facilitating open communication and feedback throughout the editing process to achieve a cohesive and polished result that reflects the photographer's vision.
- Keep abreast of the latest advancements in photo editing techniques and software, actively participating in professional development opportunities to ensure the company remains a leader in the industry, thereby enhancing its competitive position and ability to deliver innovative solutions to clients.
Intake
LAW OFFICES OF MARK E SALOMONE
08.2005 - 07.2011
- Perform systematic audits of client intake data to verify its accuracy and ensure adherence to relevant legal standards, thereby minimizing the risk of non-compliance and enhancing the integrity of the information collected.
- Oversee the management and upkeep of the client intake database, guaranteeing that all client information is not only precise but also current, which is essential for effective communication and service delivery.
- Safeguard the confidentiality of client intake data by implementing robust security protocols designed to protect sensitive information, while also ensuring that all client interactions align with the firm's ethical guidelines and standards.
Education
Bachelor of Science - Criminal Justice
Westfield State University
Westfield, MA06-2001
Skills
- Laboratory experience
- Customer service and support
- Sales and marketing
- Management and leadership
- Computer proficiency
- Typing skills
- Microsoft Word and Outlook
- Time management strategies
- Research and analysis
- Guest services and front desk
- Business development and account management
- Organizational skills
- Retail sales management
- Filing and data entry
- Negotiation techniques
- Budgeting and pricing strategies
- Team collaboration and conflict resolution
- Supply chain management
- Patient observation and care
Certification
- Driver's License
- CPR Certification
- Non-CDL Class C
Timeline
Dialysis Technician
Fresenius Kidney Care Dialysis
06.2024 - 05.2025
Office Manager
ENTERPRISE CAR RENTAL
05.2023 - 06.2024
Lab Technician
Tap Testing and Prevention Center
10.2022 - 05.2023
Service Advisor
Suburban Ford Ferndale
12.2019 - 09.2022
Photo Editor
LIFE TOUCH STUDIOS
10.2015 - 06.2019
Intake
LAW OFFICES OF MARK E SALOMONE
08.2005 - 07.2011
Bachelor of Science - Criminal Justice
Westfield State University
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