Gaile Valcho
Holly Springs,NC
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills, and solid history of tackling diverse and challenging requirements. Well-versed in area of autism and special needs populations. Hardworking and passionate with strong organizational skills, ready to to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Community Support Leader
HANDS Center For Autism
10.2022 - Current
- Parent Support Leader providing support group and community resources in the triangle area for HANDS Center families and their children
- Assisted families with
- IEP questions, letter writing for schools, recreation programs for special needs, camps and a weekly support group.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Project Manager
Waste Management, Sustainability Services Maritime
08.2012 - 04.2013
- Plans and directs all onsite activities at cruise ship ports in South Florida in relation to the removal, transportation, and disposal of hazardous and non-hazardous wastes and other related services following federal, state & local regulations
- Serves as liaison between client and vendors in relation to service issues and contract management
- Maintains pre- established standards for safety and environmental issues
- Coordinates logistics for transportation of hazardous and non-hazardous waste from client site including profiling, scheduling, manifesting and physically loading bulk and drum loads
- Developed and initiated projects, managed costs, and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Consult with client to identify, design and implement cost saving opportunities and proposals
- Ensure compliance with client and government regulations by performing necessary inspections and reporting
- Administer client and vendor financial obligations including invoicing, reporting and contracts
- Directly supervises 5-10 operation level employees on site.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Environmental Superintendent
Carnival Cruise Lines
07.2001 - 01.2006
- Supervised all environmental policies and procedures for 5-7 ships in Carnival Cruise
- Lines fleet
- Ensure that applicable environmental laws and regulations are fully implemented aboard assigned ships
- Conducted ship environmental audits and due diligence for all shore side waste vendors
- Audited hazardous waste management facilities and Waste Accumulation Areas for compliance with EPA regulations
- Provided all technical assistance for waste stream sampling and analysis
- Directed preparation of individual ships for issues including waste minimization, hazardous waste storage, chemical storage and recycling
- Participated in all wet/dry dock environmental management activities of assigned ships
- Approval of environmental requisitions through Carnival Cruise Lines’ INFO SHIP data base
- Management of Carnival’s donation program to minimize waste and cost of disposal, thereby increasing revenue
- Responsible for fleet Legionella- mitigation sampling program
- Responsible for all California annual Hazardous Waste Manifest Fee reports (Schedule A & B)
- Participated in all external/governmental environmental audits for assigned ships
- Management and implementation of changes/corrections to Carnival’s Safety Management System Manual and EH&S Environmental website
- Developed emergency sampling kit program fleet –wide.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
Project Manager
US Biosystems Environmental Labs
01.2001 - 01.2003
- Maintained responsibility for management of highest revenue accounts
- Ensured that aims, goal, and objectives were accomplished in accordance with outlined priorities, time lines and funding condition
- Acted as liaison by providing excellent customer service to both private and public utility companies
- Negotiated contracts with vendors and clients to ensure quality and meet regulatory standards
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Adhered to industry practices, company standards and safety protocols in work.
- Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
CEO & Founder
Brady Valcho Autism Foundation
03.2021 - Current
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Build relationships with area business for partnering with the Holly Springs Autism Acceptance Day Event
- Provides training to first responders and law enforcement
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Participates in community wide events for neurodiverse population
Education
MASTER IEP COACH -
Autism Certification IBCCES Certification - undefined
2022
MBA - Environmental MBA
Florida Atlantic University
05.2003
BA University - undefined
Central Florida
2001
Skills
- PEATC IEP Certification 2023
- Microsoft Office
- Customer Support
- Project Management
- Public Speaking
- Patient Care and Confidentiality
- IBCCES Autism Certification 2022
- Community Organization
- Fundraising Campaigns
Timeline
Community Support Leader
HANDS Center For Autism
10.2022 - Current
CEO & Founder
Brady Valcho Autism Foundation
03.2021 - Current
Project Manager
Waste Management, Sustainability Services Maritime
08.2012 - 04.2013
Environmental Superintendent
Carnival Cruise Lines
07.2001 - 01.2006
Project Manager
US Biosystems Environmental Labs
01.2001 - 01.2003
MASTER IEP COACH -
Autism Certification IBCCES Certification - undefined
MBA - Environmental MBA
Florida Atlantic University
BA University - undefined
Central Florida
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