Gailin Curl

Lead Court Monitor

Urban Air Trampoline And Adventure Park

06.2021 - Current

Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
Developed comprehensive safety protocols for all team members, reducing workplace accidents.
Partnered with external vendors for event coordination services, providing an enhanced experience for guests attending special functions at the trampoline park.
Improved overall park cleanliness by implementing rigorous maintenance schedules and routine inspections.
Promoted a culture of teamwork among staff members through ongoing communication and support initiatives.
Trained new ride operators on safety procedures and ride operations.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Supervised gameplay and monitored guests' actions to prevent theft.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Issued tickets to customers and collected payment and fees for desired services.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Delivered information and details of interest about facility to visitors.