Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gaitrie Nandalall

Summary

A highly motivated job seeker with a strong desire to secure an entry-level position within your organization. I possess excellent organizational skills and have proven myself to be reliable and dependable. With a positive attitude, I am adept at managing multiple priorities and I am eager to contribute to the success of the team and help achieve company goals. I am open to taking on additional responsibilities as needed to meet the organization's objectives.

Overview

13
13
years of professional experience

Work History

Human Resources Associate

NORTHWELL CORPORATE HR OFFICE
07.2022 - 01.2024
  • Assistant to three HR AVPs in Career and Performance Development, Workforce Readiness, and Fair Employment Practice
  • Offered friendly and knowledgeable customer service to team members and employees
  • Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation
  • Assist and facilitate new organizational event projects
  • Organize team Event Outings and Holiday parties
  • Coordinate corporate event services, such as participant accommodations, signage, and displays
  • Coordinate event details and arrange availability of audio-visual equipment and other event needs
  • Minimum experience in developing, strategizing, and executing campaigns to promote upcoming events to ensure full participation
  • Submit Executive and Team members' expenses and Invoices through PeopleSoft and Chrome River
  • Update Team Member's information in Guardian
  • Organize/maintain & electronically upload old I-9 documents
  • Organizing team member meetings, including scheduling, sending reminders, and organizing catering when necessary
  • Provides information by answering communications referring special communications to the appropriate person
  • Provide support with Timekeeping of team members, including PTO approvals and monitoring accurate hours worked
  • Maintain professionalism and strict confidentiality with all materials
  • Assist in updating PowerPoint or Excel tracking for presentations
  • Benchmark Research to ensure that departments are reaching their full potential
  • Event Tabling to promote new initiatives and connect with numerous team members
  • Minimum introduction to E-Verify
  • Manage information flow in a timely and accurate manner
  • Manage administrative functions, including complex executives' Outlook calendar management, focusing on allocating availability
  • Make minor travel and accommodation arrangements
  • Act as the point of contact among executives, employees, clients, and other external partners
  • Providing administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on the executive's behalf
  • Efficiently administered various accounting activities such as bi-weekly preparing between 10-15 expense reports, financial documents, purchase orders, and invoices
  • Experience in PeopleSoft, Chrome River, and Guardian, my experience
  • Exceptional team player to ensure productivity.

Associate Patient Account Representative

NORTHWELL CORPORATE
09.2021 - 07.2022
  • Bill over 70 charges daily
  • Assist each department to decrease the workload of team members within the Central Billing as needed
  • Assist with insurance verifications and data entry
  • Assist in reviewing billing codes and reduce possible conflicts
  • Maintain time management to guarantee all tasks and charges are dropped accordingly for multiple sites
  • Provide exceptional customer service to patients and communicate effectively when speaking with insurance
  • Daily use of Allscripts, Ecares, Centricity, Soarian, and insurance websites
  • Maintain correspondence between all necessary employees within the billing team
  • Reduce unnecessary collections letters and bills by maintaining weekly billing reports
  • Ensure a weekly productive workflow in the billing department.

Administrative Support Assistant

NORTHWELL PHYSICIAN PARTNERS
07.2020 - 09.2021
  • Leader in the Pulmonary Department of Multispecialty
  • Provide high-quality customer service to 100 patients and visitors daily, confirming updated personal and insurance information while maintaining HIPPA standards
  • Operate multi-line phone system- serving as a pulmonary point of contact for over 30 phone calls daily
  • Proactively respond to email inquiries within 24 hours of receipt
  • Daily use of Allscripts, Centricity, and Soarian Programs
  • Assist to resolve patients/Doctor's complaints
  • Performs complex administrative duties- maintain and process patient records
  • Prepare communications, such as memos, emails, patient charts, and other correspondence
  • Open and process incoming mail
  • Assist in training new employees
  • Collects records and receipts of outstanding money
  • Assist in Billing Questions.

Practice Office Associate

NORTHWELL PHYSICIAN PARTNERS
10.2018 - 07.2020
  • Scanning 500-1500 Papers Daily
  • Upkeep a high percentage of copays by collecting and recording outstanding money
  • Reduce high call volume by 50%
  • Confirm all the medical electronic files needed for the day are available as the patient arrives
  • Preparing clearance report for patient surgery
  • Provide minimum guidance on Billing Questions
  • Prepares and maintains patient charts
  • Collects, sorts, locates, files, and Proofreads transcribed correspondence and operates related office equipment.

Secretary

NORTHWELL HEALTH PHYSICIAN PARTNERS
07.2018 - 09.2018
  • Scheduling and confirming appointments/ Typing various correspondences
  • Performs other various reception duties
  • Collects, verifies, and records demographic, insurance, and referral information
  • Transmitting various documents by computer, mail, and fax
  • Addressing patient's inquiries and maintaining confidentiality.

H.R. Assistant- Document Compliance

SARATOGA MEDICAL CENTER INC.
08.2015 - 07.2018
  • Process, verify, and maintain personnel-related documentation of 200+ employees, including recruitments, classifications, and employee leaves of absence
  • Continuously uphold accurate record data for each employee, including dates and explanations for terminations
  • Develop and maintain relationships with employees around the 50 states and company personnel
  • Gather employee and potential new hires' records from other departments to create accurate files
  • Addressing employee's inquiries and maintaining confidentiality
  • Search files to gather information for employment verification, authorized organization, and USCIS E-Verify
  • Increase Payroll productivity and accuracy by providing support in collecting timesheets/leave requests, calculating leave hours, and providing all updated employee changes
  • Answering/screening phone calls, sorting and distributing mail as required
  • Consistently praised by management for dedication, project completion, and productivity.

H.R. Assistant- Internship

SARATOGA MEDICAL CENTER INC.
06.2015 - 08.2015
  • Process, verify, and maintain personnel-related documentation, including recruitments, classifications, and employee leaves of absence
  • Create a physical and on-server filing system for over 200 employees and terminations
  • Log Credentials, Create spreadsheets, and complete employment verification.

H.R. Assistant/Receptionist

STEWART LAW FIRM, PLLC.
01.2015 - 03.2015
  • Filing and Assisting with Payroll
  • Limited Closing/client letters experience
  • Answer Calls and Make employee's schedules.

Internship

DEPARTMENT OF PROBATION
12.2010 - 05.2011
  • Assist the Supervisor and organize probationers' criminal record
  • Take messages and file reports in chronological order
  • Experience with interviews/court.

Education

Master of Science (MS) - Legal Studies

PURDUE UNIVERSITY GLOBAL/SUNY
Northwestern, West Lafayette
09.2023

Bachelor of Science (B.S.) in Business Administration - Human Resources

YORK COLLEGE/CUNY
Jamaica, NY
06.2017

Skills

  • Highly Skilled in Telephone and in-person customer service, creating a positive experience
  • Strong organizational and communication skills
  • Versed in Microsoft Office Suite (Word, Excel PowerPoint, and Outlook)
  • Medical Terminology
  • WPM: 30
  • Problem Solving
  • Time Management
  • Clerical Oversight
  • Documentation and Recordkeeping
  • Microsoft Office
  • Networking Events
  • Remote Conferencing and Communication

Accomplishments

Purdue University Global Chapter of Alpha Alpha Alpha Honor Society.

National Society of Leadership and Success.

Timeline

Human Resources Associate

NORTHWELL CORPORATE HR OFFICE
07.2022 - 01.2024

Associate Patient Account Representative

NORTHWELL CORPORATE
09.2021 - 07.2022

Administrative Support Assistant

NORTHWELL PHYSICIAN PARTNERS
07.2020 - 09.2021

Practice Office Associate

NORTHWELL PHYSICIAN PARTNERS
10.2018 - 07.2020

Secretary

NORTHWELL HEALTH PHYSICIAN PARTNERS
07.2018 - 09.2018

H.R. Assistant- Document Compliance

SARATOGA MEDICAL CENTER INC.
08.2015 - 07.2018

H.R. Assistant- Internship

SARATOGA MEDICAL CENTER INC.
06.2015 - 08.2015

H.R. Assistant/Receptionist

STEWART LAW FIRM, PLLC.
01.2015 - 03.2015

Internship

DEPARTMENT OF PROBATION
12.2010 - 05.2011

Master of Science (MS) - Legal Studies

PURDUE UNIVERSITY GLOBAL/SUNY

Bachelor of Science (B.S.) in Business Administration - Human Resources

YORK COLLEGE/CUNY

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Gaitrie Nandalall