Summary
Overview
Work History
Education
Skills
Certification
Forex Retail Trader
Languages
Timeline
Generic

Gaius Pierre

Orlando,FL

Summary

Driven professional with a strong background in customer service and hospitality, honed at Sheraton Lake Buena Vista. Excelled in enhancing guest experiences and streamlining operations, demonstrating expertise in food and beverage service and packaging. Skilled in collaborative teamwork and maintaining high service standards, contributing to significant improvements in customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Amazon Warehouse Associate

Amazon
04.2020 - 11.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.

Bartender/Pool Server

Sheraton Lake Buena Vista
01.2018 - 03.2020
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Participated in team meetings and training sessions regularly for continuous professional development within the Hospitality industry.
  • Ensured bar area cleanliness and visual appeal by regularly maintaining displays, workspaces, and pool sitting areas.
  • Served food and beverages promptly with focused attention to customer needs.

Room Service Server

Sheraton Lake Buena Vista
07.2017 - 01.2018
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Collaborated with team members to complete large catering orders for events held within the hotel venue.
  • Protected guests by following proper food handling procedures.
  • Verified accuracy and quality of orders before delivery.
  • Prepared special services for guests such as honeymoon and other romantic packages.
  • Adhered to strict confidentiality guidelines regarding guest information, ensuring privacy and trustworthiness.

Education

High School Diploma -

IDEPH
Jacmel, Haïti
05.2015

Skills

  • Packaging and Labeling
  • Security Guard License
  • Report Writing
  • Investigative abilities
  • Order Picking
  • Customer Service
  • Cash Handling
  • Hospitality service expertise
  • Food and Beverage Service
  • Food handling

Certification

  • SECURITY OFFICER License - STATE OF FLORIDA

Forex Retail Trader

Young talented Forex ( RETAIL ) Trader. Proficient in analyzing the forex chart's and applying best appropriated reaction to the Market. Young in school , I became weirdly passionate to adapting myself from bullies, a challenge accepted from a frequent situation , I had to adapt for the best outcomes. Adapting rather Reacting under pressure.  The Forex Market is no different, it's a fast, slow and unpredictable bully. Self taught to OBSERVE, ADAPT & REACT ( OAR ) to the forex market , ensuring the best possible outcome for gains.

Languages

French
Full Professional
Crèol
Full Professional

Timeline

Amazon Warehouse Associate

Amazon
04.2020 - 11.2020

Bartender/Pool Server

Sheraton Lake Buena Vista
01.2018 - 03.2020

Room Service Server

Sheraton Lake Buena Vista
07.2017 - 01.2018

High School Diploma -

IDEPH

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Gaius Pierre