Dedicated and focused Project Management Specialist with over 18 years of experience in organized delivery and resource management to achieve smooth flow in project operations with managing up to 350 associates. Monitors projects by adhering to schedule and budget, proactively identifying problems and providing targeted solutions, solving the conflicts within the stakeholders. Applying creative and analytical approach to operations for continuous process improvement. Ensuring customer satisfaction for the delivered components and concentrating on providing value add to them. Motivating the team with on time appreciations and continuous feedback to meet the customer expectations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
Tata Consultancy Services - For Macys
07.2019 - 01.2024
Providing overall leadership to the entire project team of 70 associates, including managing deliverables and resources.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Manage the escalations and ensure the problems or issues are resolved with complete satisfaction to the customer.
Identified plans and resources required to meet project goals and objectives.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Project Lead
Tata Consultancy Services - For Cigna
06.2018 - 07.2019
Worked for Cigna - Healthcare -Dental System Migration to Oracle and MongoDB
Shown technical expertise in handling different database objects
Regular Status meetings with customer to keep them updated on the progress, quality of deliverables towards the project, suggesting and proposing process improvements to improve the support efficiency. Prepare action items on the same.
Collaborated with other team members to troubleshoot complex issues and develop solutions.
Ensured compliance with established processes, procedures, policies, guidelines, and standards.
Senior Faculty
Tata Consultancy Services - ILP
03.2017 - 03.2018
Developed and implemented new curricula in database to better meet the needs of students.
Organized and led faculty meetings to discuss teaching strategies, student performance, and other topics.
Provided guidance and support to junior faculty members in their professional development.
Created assessment tools like quizzes, exams and projects for evaluating student progress.
Collaborated with project teams on providing exposure to trainees working on real time projects.
Module Lead
Tata Consultancy Services - For Cigna
02.2012 - 12.2016
Meeting with the Functional Consultants to analyze the functionalities expected and prepare a clear plan with refined estimates. Discuss the performance issues, capacity issues and improvements.
Collaborated with other team members to troubleshoot complex issues and develop solutions.
Conducted regular meetings with team members to discuss progress and provide direction.
Created detailed documentation outlining requirements, procedures, processes. related to the module's development cycle.
Software Engineer
Tata Consultancy Services - For Nielsen
09.2011 - 12.2012
Analyzed business requirements to develop software solutions and created technical specifications.
Developed, tested, debugged and documented software programs using Oracle SQL, PLSQL, Unix and ODI tool.
Conducted unit tests on code modules to verify accuracy and functionality of program logic.
Monitored system performance and troubleshoot issues and tune them.
Software Engineer
Mphasis Ltd - For TATA AIG Insurance
05.2010 - 09.2011
Maintenance support for the Group annuity plans, ensuring data replication from MF to Lighthouse DB and to keep data availability to serve multiple purposes and multiple applications.
Built strategic reports using Crystal Report and SQL Server Reporting Services to serve the customer needs.
Software Engineer
Kubos Consultancy Services - For IMS Health
12.2008 - 04.2010
Developed data models for Warehouse business and ER diagrams to meet the business requirements of clients.
Created detailed documentation of all data models and processes used in the development process.
Conducted research into new methods for integrating data from different sources using existing models or developing new ones.
Worked as part of project teams to coordinate database development and determine project scopes and limitations.