Gajalakshmi "Gigi" Gnanasekaran
Davie
Summary
Seasoned Business Analyst offering 6 years of diverse experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Program Coordinator
Akshaya Patra Foundation
01.2023 - Current
- Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
- Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
- Collaborated with local organizations to create partnership opportunities, resulting in diversified program offerings for participants.
- Championed positive youth development by emphasizing the importance of goal-setting, self-reflection, and personal responsibility.
- Boosted fundraising efforts through community outreach initiatives and event planning.
Event Management Coordinator
Namaste
12.2022 - Current
- Ensured timely completion of all pre-event tasks, facilitating smooth coordination of on-site activities.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally.
- Resolved operational challenges swiftly, implementing creative solutions that minimized disruption or delay during events.
- Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
- Enforced safety measures due to potential stage equipment hazards.
- Facilitated conflict resolution among cast members and crew, fostering a positive work environment throughout each production.
President
STMS Band Board
06.2021 - 06.2023
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Supported project management team for optimal performance.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
E-Commerce Business Analyst
Watches of Switzerland
08.2017 - 06.2019
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Increased resource efficiency by analyzing detailed business requirements.
Coordinator - Supply Chain Department
Watches of Switzerland
08.2016 - 08.2017
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Education
Master of Science - Information Technology
Indian Institute of Commerce And Trade
India10-2010
Bachelor of Science - Business And Accounting
University of Madras
Chennai, India04-2005
Skills
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Project management
- Gap analysis
- Test case scenarios
Certification
SAFe Scrum Master 6.0
Timeline
Youth Program Coordinator
Akshaya Patra Foundation
01.2023 - Current
Event Management Coordinator
Namaste
12.2022 - Current
President
STMS Band Board
06.2021 - 06.2023
E-Commerce Business Analyst
Watches of Switzerland
08.2017 - 06.2019
Coordinator - Supply Chain Department
Watches of Switzerland
08.2016 - 08.2017
Master of Science - Information Technology
Indian Institute of Commerce And Trade
Bachelor of Science - Business And Accounting
University of Madras
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