Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Gajane Gonzalez

Fairview,NJ

Summary

Seasoned HR professional with extensive expertise in payroll processing, compliance, and benefits management. Demonstrated ability to enhance system efficiencies while leading teams and improving employee relations. Recognized for strong analytical thinking and conflict resolution skills that drive HR operations and increase employee satisfaction. Committed to leveraging strategic planning and leadership capabilities to tackle new challenges and foster a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Director, Compensation & Benefits

Greater Bergen Community Action Inc.
01.2021 - Current
  • Lead the day-to-day administration of payroll, benefits and compensation plans for over 550 employees, ensuring the timely and accurate processing of salaries, benefits, taxes, and deductions
  • Supervise the Payroll Specialist, ensuring payroll procedures are followed and assisting the VP, Human Capital & Culture in developing and implementing departmental policies and processes
  • Ensure compliance with federal, state, and local payroll, wage, and hour laws and manage reporting to regulatory agencies like the IRS and Department of Labor
  • Oversee payroll processing systems, recommend updates, and implement improvements to enhance efficiency and compliance
  • Manage unemployment claims and documentation, represent the agency in hearings, and ensure the timely processing of Unemployment Notices
  • Collaborate with management to communicate HR policies and procedures, ensuring adherence across the organization
  • Conduct salary reviews and monitor eligibility for salary adjustments, ensuring proper classification of employees across departments
  • Prepare and maintain accurate payroll records and reports for management, including gross pay, deductions, taxes, and benefits
  • Generate regular payroll reports and ad-hoc reports on personnel data, benefits costs, turnover, recruitment efforts, and other key HR metrics for review
  • Assist in implementing recruitment, job classification, and employee relations programs that align with organizational goals
  • Supervise the completion of mandatory state and federal reports and applications, ensuring timely and accurate submission

Associate Human Resources Director of Payroll Management

Greater Bergen Community Action Inc.
01.2017 - 01.2021
  • Oversee bi-weekly payroll processing using ADP Workforce Now system, verifying employee hours, calculating overtime, processing benefits, 403B deductions, garnishments, and setting up direct deposits
  • Manage and troubleshoot payroll discrepancies, providing support to employees and resolving issues related to timesheets and pay discrepancies
  • Prepare purchase orders and manual payroll checks and submit short-term disability and FMLA claims to the state
  • Conduct audits to ensure data accuracy in employee records and payroll transactions, including salary, social security numbers, and pay classifications
  • Prepare year-end reporting (W-2, third-party sick pay) and provide information for regulatory compliance
  • Assist in employee relations, compensation issues, and new hire onboarding, contributing to ADP software and Empower 403B retirement system implementations
  • Provide counsel to management regarding payroll and compensation, employee relations, and disciplinary matters

Human Resources Representative

Greater Bergen Community Action Inc.
01.2016 - 01.2021
  • Onboarded and e-verified new employees and assisted in benefits and timekeeping matters for employees
  • Managed absence tracking and employee benefits updates within the timekeeping system (Novatime), ensuring compliance with HR policies
  • Supported payroll and HR-related inquiries, offering solutions and follow-up for escalated tickets and inquiries
  • Assisted with HRIS system updates, entered new hires, terminations, and pay rate changes in Paylocity

Shipping Manager

Mischief International, Inc.
Ridgefield, NJ
01.2015 - 01.2016
  • Entered and processed sales orders into QuickBooks, creating invoices and handling customer payments
  • Provided customer service, processed credit card transactions, and ensured timely collection of unpaid invoices

Education

Bachelor of Science - Labor and Employment Relations

Rutgers University
New Brunswick, NJ
05.2025

Associate Degree - Business Administration

Bergen Community College
01.2005

Skills

  • Payroll processing and compliance
  • Compensation Plan Administration
  • Benefits management
  • Employee Relations and Communication
  • HRIS Systems (eg, ADP Workforce Now, Paylocity, NOVAtime)
  • Unemployment Claims Management
  • Regulatory Compliance (Federal and State Laws)
  • Budgeting and Payroll Analysis
  • Recruitment and Onboarding Support
  • Report on Generation and Data Analysis
  • Onboarding
  • FMLA, LOA, and Disability
  • Staff management
  • Employee relations
  • Workers' compensation
  • 403(b) Retirement Plan Administration
  • HRIS (ADP Workforce Now)
  • Benefit Planning and Administration
  • Conflict resolution
  • Analytical thinking

Languages

  • English, Fluent
  • Armenian, Fluent
  • Russian, Basic

Additional Information

Willing to travel locally as needed for work duties., Valid driver’s license

Timeline

Director, Compensation & Benefits

Greater Bergen Community Action Inc.
01.2021 - Current

Associate Human Resources Director of Payroll Management

Greater Bergen Community Action Inc.
01.2017 - 01.2021

Human Resources Representative

Greater Bergen Community Action Inc.
01.2016 - 01.2021

Shipping Manager

Mischief International, Inc.
01.2015 - 01.2016

Bachelor of Science - Labor and Employment Relations

Rutgers University

Associate Degree - Business Administration

Bergen Community College

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Gajane Gonzalez