Summary
Overview
Work History
Skills
Some ASL
Timeline
Generic

Gala Crockett

Chicago,Illinois

Summary

Dedicated Professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization.

Overview

6
6
years of professional experience

Work History

Orthodontic Dental Assistant

Coolbraces
04.2023 - 07.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • .
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Took dental images following strict patient protection rules, applying lead aprons.

Retail Manager

The Children's Place
11.2021 - 04.2023
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Answered questions about store policies and addressed customer concerns.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created employee schedules to align coverage with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Medical Scribe

Scribeamerica
07.2022 - 03.2023
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
  • Processed patient referrals and authorizations to enable smooth patient consultations.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Collected required documents to prepare discharge and release summaries of patients.
  • Transcribed sensitive documents with complete confidentiality.

Store Associate/Smoothie Barista

Marianos
07.2020 - 09.2021
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Prepared and served juices and blended drinks.
  • Created quality beverages for customers following recipes and presentation standards.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Solved problems, finding possible causes and taking action to correct.

Warehouse Packer

COWORX Staffing/XPO Logistics
10.2019 - 06.2020
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Operated manual pallet jacks and forklifts to move and store materials.

Inbound Stower

Amazon.Inc
11.2018 - 05.2019
  • Separated damaged items from functional ones before placing on shelves.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Complied with safety regulations and protocols to reduce risks and safeguard teams.
  • Used hand trucks and pallet jacks to safely move items to designated areas.

Special Needs Aide

Mv Transportation Inc.
06.2017 - 11.2018
  • Lifted and moved students to optimize comfort.
  • Informed parents of student behavioral changes to formulate guidelines and solutions.
  • Assisted special needs students with self-care to maintain proper hygiene while in transit.
  • Executed emergency response by employing established protocols and medical guidelines.
  • Monitored behavior of child and intervened to address conflicts and bullying.
  • Calmed unruly students during rides and helped prevent repeated disruptions.
  • Completed thorough inspections before and after each trip.
  • Cultivated trusting relationships with students and guardians.

Skills

  • Strong Writing and Verbal Skills
  • Electronic Charting
  • Reading Comprehension
  • Developmental Disorder
  • Budgeting and Cost Control
  • Customer Service
  • Cultural Sensitivity
  • TYping 50 wpm
  • Problem Solving Strengths
  • Google/Microsoft Proficient

Some ASL

I am currently taking some course classes online to learn American Sign Language. I feel as though the ASL language is slowly growing in the community and its a better opportunity to learn all that it has to offer.

Timeline

Orthodontic Dental Assistant

Coolbraces
04.2023 - 07.2023

Medical Scribe

Scribeamerica
07.2022 - 03.2023

Retail Manager

The Children's Place
11.2021 - 04.2023

Store Associate/Smoothie Barista

Marianos
07.2020 - 09.2021

Warehouse Packer

COWORX Staffing/XPO Logistics
10.2019 - 06.2020

Inbound Stower

Amazon.Inc
11.2018 - 05.2019

Special Needs Aide

Mv Transportation Inc.
06.2017 - 11.2018

Similar Profiles

CREATE PROFILE
Gala Crockett