Gala Ivie
Summary
Dynamic professional with extensive experience at Mountain Valley Bank excelling in payment processing and recordkeeping. Proven ability to enhance customer satisfaction through exceptional service and strong teamwork. Recognized for improving financial transparency and fostering collaboration among staff, demonstrating leadership and adaptability in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Commercial Staff Assistant
Mountain Valley Bank/Platte Valley Company
05.2007 - 04.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
Deputy Treasurer/Deputy Public Trustee
Eagle County Government
01.2000 - 04.2007
- Managed timely and accurate payment processing for payroll, vendor invoices, and tax obligations, ensuring fiscal responsibility.
- Assisted Treasurer in managing the investment portfolio, maximizing returns while minimizing risk exposure.
- Managed daily cash flow activities, ensuring accurate forecasting and proper allocation of funds for operational needs.
- Increased transparency in financial transactions with improved record-keeping practices and regular audits.
- Coordinated with external auditors to ensure timely completion of annual audits, addressing any findings or recommendations as needed.
- Oversaw staff training programs to ensure all team members were well-equipped to carry out their responsibilities effectively.
- Prepared and presented financial reports to inform senior management and board of directors.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
Education
Bachelor of Early Childhood Care And Education - Kindergarten And Preschool Education
Colorado Mountain College
Avon, CO12-1997
High School Diploma -
Meeker High School
Meeker, CO05-1974
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Customer service expertise
- Cash handling
- Customer support
- Leadership qualities
- Customer service
- Recordkeeping expertise
- File management
- Payment processing
- Documentation
- Visitor reception
- Attention to detail
- Teamwork and collaboration
- Organizational skills
- Multitasking Abilities
- Time management
- Excellent communication
- Multitasking
- Task prioritization
- Teamwork
- Effective communication
- Self motivation
- Customer relationship management
- Professionalism
- Time management abilities
- Adaptability
- Reliability
- Data entry
Timeline
Commercial Staff Assistant
Mountain Valley Bank/Platte Valley Company
05.2007 - 04.2025
Deputy Treasurer/Deputy Public Trustee
Eagle County Government
01.2000 - 04.2007
Bachelor of Early Childhood Care And Education - Kindergarten And Preschool Education
Colorado Mountain College
High School Diploma -
Meeker High School
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