Dynamic professional with extensive experience at Mountain Valley Bank excelling in payment processing and recordkeeping. Proven ability to enhance customer satisfaction through exceptional service and strong teamwork. Recognized for improving financial transparency and fostering collaboration among staff, demonstrating leadership and adaptability in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Commercial Staff Assistant
Mountain Valley Bank/Platte Valley Company
05.2007 - 04.2025
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Participated in team-building activities to foster teamwork and collaboration.
Assisted with onboarding new staff members, providing orientation and support.
Established and maintained strong relationships with colleagues through regular meetings and communication.
Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
Deputy Treasurer/Deputy Public Trustee
Eagle County Government
01.2000 - 04.2007
Managed timely and accurate payment processing for payroll, vendor invoices, and tax obligations, ensuring fiscal responsibility.
Assisted Treasurer in managing the investment portfolio, maximizing returns while minimizing risk exposure.
Managed daily cash flow activities, ensuring accurate forecasting and proper allocation of funds for operational needs.
Increased transparency in financial transactions with improved record-keeping practices and regular audits.
Coordinated with external auditors to ensure timely completion of annual audits, addressing any findings or recommendations as needed.
Oversaw staff training programs to ensure all team members were well-equipped to carry out their responsibilities effectively.
Prepared and presented financial reports to inform senior management and board of directors.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Education
Bachelor of Early Childhood Care And Education - Kindergarten And Preschool Education
Colorado Mountain College
Avon, CO
12-1997
High School Diploma -
Meeker High School
Meeker, CO
05-1974
Skills
Strong teamwork
Cleaning and organization
Cleaning skills
Customer relations skills
Customer service expertise
Cash handling
Customer support
Leadership qualities
Customer service
Recordkeeping expertise
File management
Payment processing
Documentation
Visitor reception
Attention to detail
Teamwork and collaboration
Organizational skills
Multitasking Abilities
Time management
Excellent communication
Multitasking
Task prioritization
Teamwork
Effective communication
Self motivation
Customer relationship management
Professionalism
Time management abilities
Adaptability
Reliability
Data entry
Timeline
Commercial Staff Assistant
Mountain Valley Bank/Platte Valley Company
05.2007 - 04.2025
Deputy Treasurer/Deputy Public Trustee
Eagle County Government
01.2000 - 04.2007
Bachelor of Early Childhood Care And Education - Kindergarten And Preschool Education
Correctional Youth Security Officer I at Platte Valley Youth Services CenterCorrectional Youth Security Officer I at Platte Valley Youth Services Center
Staff Officer, Senior Commercial Business Risk Specialist at The Huntington National BankStaff Officer, Senior Commercial Business Risk Specialist at The Huntington National Bank