Galadriel Thompson

Position Summary: Responsible for planning and development of automated applications systems to support the business needs of the organization. This includes review and analysis of user functions and activities, evaluation of available resources and current systems, and the development and testing of appropriate programs or systems. Works with users, management and others to identify and define long- and short-range information systems requirements.

Position Responsibilities:

• Review and analyze organization’s business needs, confer with users to evaluate requirements, discuss solutions, and develop plans of approach, including project completion time estimates

• Perform all aspects of systems design, including writing required programs, testing time evaluation of new processes, and implementation of new applications

• Conduct or coordinate user acceptance, performance stress, regression and integration testing, and make changes and corrections as needed

• Develop process/system design alternatives for major portions of systems under analysis

• Design output formats and user formats as dictated by user specification and established procedure to ensure ease of use and functionality

• Identify problems and develop appropriate solutions
• Evaluate interrelationships in immediate programming area to determine how changes in one program will affect other applications
• Produce deliverables related to the assigned projects, perform analysis, design, development, testing, implementation, and maintenance of systems and procedures to solve complex business problems
• Prepare program documentation to support new or enhanced systems and applications

• Participate in structured walk-throughs and other activities to review systems, and provide training and support
• Perform ongoing maintenance and review of applications systems and programs

• Study feasibility of proposed software applications or system modifications by identifying potential requirements and system restrictions to guide project development

OKLAHOMA CORPORATION COMMISSION (OCC) - TRANSPORTATION INFORMATION MANAGEMENT SYSTEM:

Project Summary: Research, design, and development of the TIMS web application to serve the needs of the Oklahoma Transportation Division, the transportation officers in the field, and the commercial motor vehicle operators that participate as intrastate motor carriers in the state of Oklahoma. The application covers the citing of carriers as they pass through Ports of Entry and weigh stations across the state, the applications and authority granted to operate as a motor carrier, and the enforcement support needed to process and address the citations through the court process. This includes integration with other applications both internal to the agency and external for interstate data share purposes. The OCC TIMS application will replace Oracle forms and applications and is built on N-tier architecture communicating with a SQL server backend via Web API. The front- end user interface is Angular. The application utilizes SQL Server Reporting Services for some reporting, LaserFiche for document storage, Azure Application Insights to track application logs, and Azure Service Bus to facilitate communication between applications.

Project Role(s): Lead Software Engineer

Project Functional Areas:

• Processing applications for motor carriers to operate in the state including invoicing, accepting payments of various types, and issuing authorities required to operate.
• Citing motor carriers in violation of laws specific to their authority or lack thereof including court proceedings as needed.
• Interfacing with state and national data providers to ensure motor carrier authority is up-to-date and valid.
• Interfacing with other applications within the agency to ensure all parties have all pertinent data.

Environment: C#/.NET, Entity Framework, SQL, Angular, Azure

OKLAHOMA CORPORATION COMMISSION (OCC) - TRANSPORTATION INFORMATION MANAGEMENT SYSTEM:

Project Summary: Research, design, and development of the TIMS web application to serve the needs of the Oklahoma Transportation Division, the transportation officers in the field, and the commercial motor vehicle operators that participate as intrastate motor carriers in the state of Oklahoma. The application covers the citing of carriers as they pass through Ports of Entry and weigh stations across the state, the applications and authority granted to operate as a motor carrier, and the enforcement support needed to process and address the citations through the court process. This includes integration with other applications both internal to the agency and external for interstate data share purposes. The OCC TIMS application will replace Oracle forms and applications and is built on N-tier architecture communicating with a SQL server backend via Web API. The front- end user interface is Angular. The application utilizes SQL Server Reporting Services for some reporting, LaserFiche for document storage, Azure Application Insights to track application logs, and Azure Service Bus to facilitate communication between applications.

Project Role(s): Software Engineer, Team Lead

Project Functional Areas:

• Processing applications for motor carriers to operate in the state including invoicing, accepting payments of various types, and issuing authorities required to operate.
• Citing motor carriers in violation of laws specific to their authority or lack thereof including court proceedings as needed.
• Interfacing with state and national data providers to ensure motor carrier authority is up-to-date and valid.
• Interfacing with other applications within the agency to ensure all parties have all pertinent data.

Responsibilities:

• Oversee a highly skilled team of four developers, fostering a collaborative environment and promoting effective communication.
• Coordinate with the business analyst and client to ensure seamless coordination and communication within the team.
• Maintain team burndown by actively completing backlog stories and providing valuable insights into prioritization.
• Contribute to businesses analyst activities, aligning requirements and translating them into technical solutions to support the client’s modernization efforts.
• Continue the migration of the client from an Oracle Forms application to a modern SQL, .NET, Entity Framework, and Angular web application.
• Utilize Azure DevOps build and release pipelines to streamline development and deployment processes, ensuring smooth releases across three environments.
• Facilitate the implementation of Azure Service Bus to enable seamless data exchange with other applications.
• Leverage Azure Application Insights to proactively troubleshoot potential issues and identify performance bottlenecks, ensuring optimal functionality and user experience prior to production releases.
• Build, write, and maintain Release specific test suites and test cases.
• Contribute to the application design and coding that includes analysis and translation of business requirements, along with detailed project progress and task tracking to ensure deliverables are met.

Environment: C#/.NET, Entity Framework, SQL, Angular, Azure

• Designed and developed a user-friendly interface and internal application using Angular and TypeScript to integrate with backend .NET, Entity Framework technology, and MS SQL Server that allowed users to quickly search for permissions assigned to different users for various applications.
• Collaborated with a cross-functional team of developers and internal users to gather requirements, define the application's architecture, and implement key features.
• Utilized Angular and TypeScript to create dynamic components and implement client-side functionalities, ensuring a smooth and responsive user experience.
• Integrated the application with backend .NET services and leveraged Entity Framework to efficiently retrieve and manipulate data from the database.
• Actively participated in code reviews, providing valuable insights to enhance code quality, maintainability, and adherence to best practices.

Environment: C#/.NET, Entity Framework, SQL, Angular, TypeScript, Git/GitHub,

• Developed highly-responsive UI components, features, functionality, and capabilities on the TBS Factoring App: Get Paid, and built multiple landing pages via React.
• Developed 30+ landing pages & HTML email templates using the HubSpot CRM platform for marketing campaigns.
• Coded using HTML, CSS, JavaScript, TypeScript, and React to develop features for both mobile and desktop platforms.
• Produced websites compatible with multiple browsers.
• Designed and updated layouts to meet usability and performance requirements.
• Worked cooperatively with client services, sales and design teams in deadline-driven environments.
• Performed bug fixes and code reviews.
• Participated in agile sprint ceremonies including standups, sprint planning, retros, and postmortems.

Environment: React, JavaScript, TypeScript, HTML, CSS, HubSpot CRM, Git/GitHub

• Worked on Bison's flagship eTicket platform, contributing to multiple UI updates for both mobile and web applications.
• Implemented the logistics task counter feature.
• Developed e2e tests using the Cypress framework.
• Gained hands-on experience with a cutting-edge Cl/CD agile stack, utilizing technologies such as Git/GitHub, Jenkins, Typescript, JavaScript, Vuejs, MongoDB, and Express.
• Collaborated with two teams of four software engineers in a high-performance environment, rapidly building, evolving, and iterating functionality based on feedback from the Product team.
• Engaged in agile sprint ceremonies, including standups, sprint planning, retrospectives, and postmortems.

Environment: CI/CD, Git/GitHub, Jenkins, TypeScript, JavaScript, Vuejs, MongoDB, Expressjs, Node.js