Summary
Overview
Work History
Education
Skills
Clearances
Projects Accomplishments
Timeline
Generic

GALE GAMBOA

Corona,CA

Summary

Detail-oriented Staff Business Architect with 8+ years of experience in driving cross-functional process and systems improvement projects, adept at translating complex business needs into actionable insights and measurable metrics. Expert in collaborating with business stakeholders to identify and define process or systems improvements, including documenting as-is and to-be business processes. Proven ability to develop use-cases and business requirements for system changes, facilitating training and roll-out of process or tool changes, and ensuring business acceptance for implemented solutions that enhance efficiency and transparency. My commitment to actionable, pragmatic solutions and ensuring projects get done aligns perfectly with your team's objectives. ID: 46025

Overview

14
14
years of professional experience

Work History

Senior Business Process Analyst

Currently on a Job Seeking Adventure
07.2023 - Current
  • Impacted by departmental Reduction In Force (RIF) due to company-wide cost restructure
  • Turned involuntary lay off into a constructive experience by dedicating time to family and concurrently enrolling in Business Intelligence courses to enhance technical skills and commitment to continuous learning; Now energized and excited to re-enter the workforce

Senior Business Process Analyst

Boeing
Seal Beach, CA
04.2019 - 07.2023
  • Evaluated engineering and operational data needs, driving decision-making efficiency by 70% by developing a 2nd gen executive slating tool that integrated cross-functional insights and real-time analysis
  • Translated executive talent management needs into automated workforce reports, aligning metrics with business performance, reducing data errors by 35%, and enabling clearer interpretation of performance trends
  • Synthesized executive succession planning insights from performance management data, achieving a 45% increase in quality placements by identifying key patterns and aligning slating processes with business goals
  • Communicated key business insights and risks through analytical reports and visualizations, providing C-Suite leadership with actionable data that improved decision-making in executive talent strategy
  • Evaluated process performance metrics for executive talent management, reducing data entry errors by over 90% through the implementation of standardized database interfaces and enhanced process accuracy
  • Collaborated with senior leadership to define KPIs for Diversity, Equity, and Inclusion (DEI) tracking, ensuring alignment with corporate compliance goals and improving governance for candidate slating

Project Management Specialist

Boeing
Huntington Beach, CA
04.2011 - 04.2019
  • Company Overview: Defense & Space Systems
  • Continuously monitored and optimized employee survey metrics using automated reporting tools, improving tracking accuracy by eliminating 100s of manually-kept spreadsheets and saving 200 man-hours weekly
  • Developed a data model and process flow for position management, documenting 'As-Is' processes, which improved visibility and operational efficiency for over 30 Workforce Planning Focals during a major Engineering site consolidation of 4 US locations
  • Identified and mitigated operational risks by streamlining cross-continental workflows, saving 190 man-hours monthly for the HR department and aligning business processes with key requirements
  • Engineered a multi-user onboarding application with real-time dashboards that provided instant visibility into cycle-time management, aligning operational performance metrics with cross-functional organizational business needs
  • Recommended and implemented system changes for operational workforce reporting, improving data accuracy and reducing administrative time by 35% through trend analysis and automation

Education

Master's - Computer Information Systems

Webster University
St Louis, MO

Bachelor's - Management & Human Resources

California State Polytechnic University
Pomona, CA

Skills

  • Business Intelligence & Reporting
  • Requirements Gathering/Documentation
  • Process Mapping & Documentation
  • Requirements Gathering & Analysis
  • Cross-Functional Collaboration
  • Data Modeling & Systems Integration
  • Training & Support
  • User Acceptance Testing (UAT)
  • Microsoft Access/SQL
  • Power Query/PowerBI/Advanced Excel

Clearances

  • TS, SCI, 1998-2011
  • Secret, 2011-2023
  • Favorable Adjudication/CE T5R, 03/2019

Projects Accomplishments

  • SlateMaker 2.0, Redesigned and modernized a RDBMS for executive slating and succession planning, creating a faster, network-connected repository that enhanced accessibility, visibility, and performance., Reduced data entry errors rates by >99% through the development of standardized user-friendly database interface forms., Innovated the development of a searchable candidate repository integrated with Active Directory and Single Sign-On (SSO) protocols, enhancing data governance and ensuring compliance with PII regulations for over 500 executive slate candidates., Eliminated previously used practice of separate locally kept 40+ spreadsheets used as slating templates cutting consolidation of disparate files and ensuring data configuration management integrity., Facilitated User Acceptance Testing (UAT) and user training sessions for customized tool, ensuring 100% functionality., 24/7 visibility of all other users' inputs with instantaneous metrics and data visualization via ODBC to Tableau, SharePoint and MS Access., Engineered and implemented a cutting-edge governance framework by integrating automatic DEI tracking into candidate slating processes, ensuring data accuracy and accountability; increased diversity hires by 40% and improved compliance monitoring efficiency by 50%.
  • Position Management Tool, Designed and developed an efficient cloud-based position management application for 30+ Workforce Planning Focals and BDS Engineering Site Consolidation Team, ensuring efficiency and improving HR service quality during a major site consolidation initiative., Successfully deployed a high-performance multi-user application by implementing a split database architecture, leveraging a custom-built MS Access front-end interface and a cloud-hosted SQL Server back-end, adhering to 100% of project timelines and budget constraints., Real-time visibility and instantaneous status reporting of 3000+ employees and position movement over four US locations.
  • Return to Service tracking for Commercial Airplane Group, Designed 'Good To Go' Tracking reporting capability supporting the labor/personnel Return to Service forecasting initiative using Microsoft Excel automation tools., Created Pivot Tables, Vlookup macros and Power Query solution to automate consolidation, cleaning, and transformation of tracking data from multiple Excel spreadsheets submitted daily by HR Business Partners, saving >200 man-hours weekly., Secured 100% quality data configuration management and version control.

Timeline

Senior Business Process Analyst

Currently on a Job Seeking Adventure
07.2023 - Current

Senior Business Process Analyst

Boeing
04.2019 - 07.2023

Project Management Specialist

Boeing
04.2011 - 04.2019

Master's - Computer Information Systems

Webster University

Bachelor's - Management & Human Resources

California State Polytechnic University
GALE GAMBOA