Detail-oriented professional with strong skills in documentation and script maintenance. Experienced in optimizing virtual infrastructure and facilitating effective issue resolution, committed to driving improvements in system functionality and user accessibility.
Overview
4
4
years of professional experience
Work History
DevOps Engineer
Leahy Center for Digital Forensics & Cybersecurity
Burlington, VT
05.2025 - Current
Configured and maintained hundreds of student virtual environments and infrastructure to ensure optimal functionality and accessibility.
Facilitated migration of student infrastructure to Proxmox from VMware vCenter to improve resource management.
Integrated Ansible into virtualized environments to facilitate timely updates and effective troubleshooting processes.
Leveraged Monday and Slack platforms to streamline resolution of environment issue tickets.
Developed and implemented new ticket standard operating procedures utilizing Monday.com.
Implemented Caddy to streamline traffic management and improve application accessibility.
Retail Sales Associate
Dicks Sporting Goods
Williston
10.2021 - 08.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated point-of-sale system for efficient transaction processing and cash handling.
Maintained store organization by restocking shelves and arranging merchandise displays.
Trained new associates on store policies, procedures, and customer service standards.
Conducted inventory checks to ensure stock accuracy and availability of products.
Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Science - Cyber Security & Computer Networking