Summary
Overview
Work History
Education
Skills
References
Affiliations And Committees
Timeline
Generic

Galen H. Johnson

Dallas,TX

Summary

Dynamic administrative professional with extensive experience at Parkland Hospital, excelling in project management and customer service. Proven track record in optimizing operational standards and enhancing team productivity. Skilled in Microsoft Office 360 and adept at calendar management, I effectively support departmental needs while maintaining confidentiality and fostering team collaboration.

Overview

33
33
years of professional experience

Work History

Administrative Assistant

Parkland Hospital
Dallas, TX
06.2022 - Current
  • I am the administrative support to the department managers (3) and both the department director and Senior Director
  • I manage their calendars for appointments, trainings, and meetings
  • I also handle travel arrangements for conferences and conventions
  • I am responsible for evaluating the evolving needs of the department and its educators, supporting each by providing supplies, assisting with program production and its administrative processes, helping to improve operational standards, and identifying opportunities to maximize the staff's productivity and efficiency while adhering to the mission of the organization
  • I am the lead teammate for the 5th floors training and conference room scheduling 20+ classrooms and computer labs daily and producing electronic info-screen information for all attendees
  • I have spear-headed the wayfinding labeling project for these spaces as well
  • I am also a member of the hospital’s CROWN Hair Equity Project’s Advisory Committee since November 2024
  • I assist the project lead/Nurse Scientist by sourcing and purchasing supplies required for the project, assisting with champion onboarding and project development
  • I bring a very personal perspective to the project that can be shared to both clinicians and UAP care givers.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Sr. Business Support Specialist

Parkland Hospital
11.2020 - 06.2022
  • In this role I was responsible for evaluating the evolving needs of the department and its educators, supporting each by providing supplies, assisting with program production and its administrative processes, helping to improve operational standards, and identifying opportunities to maximize the staff's productivity and efficiency while adhering to the mission of the organization
  • Sourcing and purchasing supplies required for onboarding and professional development
  • I was the project assistant on the relocation project from old Parkland OPC to Moody Outpatient Center.

Health Unit Coordinator

Parkland Hospital, L
Dallas, TX
07.2015 - 11.2020
  • Coordinated clerical activities and supported patient services utilizing clinical information systems to ensure accurate preparation and processing of patient documents, verify status information and confirm communications for doctors, nurses, and patients, to ensure effective operations of the unit and provide superior customer service to patients and their visitors
  • A veteran preceptor who enjoys sharing knowledge with new team members and other staff who might need assistance with any aspects of their duties.

Academy Education Director

Dallas Black Dance Theatre
Dallas, TX
08.2002 - 07.2015
  • Responsible for running the administrative center of a Professional Fine Arts Training Academy
  • As the executive of the central office, duties often included monitoring the attendance of students and working with parents, teachers, and visitors to handle inquiries about the school and its policies
  • Also coordinating office activities and performances, arrange for substitute teachers, was the direct report to the organization's Founder/Artistic Director and work with other directors and office staff on a constant basis and coordinated various outreach education programs; collaborative programs created with other organizations to provide broad enrichment to area students; drafted official school correspondence and welcome packages.

Outpatient Registrar & PACU Assistant

Methodist Medical Center
Dallas, TX
01.1996 - 12.1999
  • Responsible for registration of any incoming patients, documentation and data entry, records management and inventory of supplies, as well as general patient care with pre & post-surgical needs including phlebotomy, blood pressure monitoring, EKG monitoring, input/output records, vital recording, providing patients with post-surgical/aftercare information, scheduling of lab and radiological testing as well as scheduling hospital transportation for in/out-patient procedures while assisting hospital staff and other RN's in day to day tasks in accordance with patient care plans and physician's orders.

Paramedic

CareFlite, Inc
Dallas, TX
08.1992 - 01.1996
  • Responsible for providing timely patient service, life support, and ambulatory care to extremely ill and injured patients; employing basic and advanced abilities and techniques for various medical emergencies while consistently instituting best practices and appropriate emergency therapy needed to save lives
  • Appointed as Field Training Officer for new hires (both EMT & EMT-P) on ground transport.

Education

EMT-Paramedic Certification -

Methodist Medical Center- Biocare EMS
Dallas
01.1994

Bachelor of Arts Degree - Biology

St. Mary's University
San Antonio, Texas
01.1991

Skills

  • Professionalism
  • Customer Service
  • Organization
  • Exceptional Verbal & Written Communication Skills
  • Project Management
  • Database Management (Excel)
  • Microsoft Office 360 Programs
  • Calendar management
  • Travel coordination
  • Document organization
  • Data entry
  • Supply procurement
  • Customer service
  • Meeting coordination
  • Confidentiality maintenance
  • Event planning
  • Training support
  • Professional and mature
  • Team bonding
  • Attendance records preparation
  • Project coordination

References

Available upon request.

Affiliations And Committees

  • Parkland Health and Hospital Systems, CROWN Hair Equity Project Advisory Committee, Administrative Assistance and supply ordering, 12/01/24
  • Parkland Employee Resource Group, VOICES member, 06/01/22
  • Clinical Education’s Rewards + Recognition Workgroup, [Birthday and Bulletin Board committee], 03/01/21
  • Parkland L&D Unit Based Council, Secretary, NPH Labor & Delivery, 12/01/17, 12/01/20
  • Parkland Night Shift Council, Historian, 08/01/19, 07/01/20
  • Parkland L&D Newsletter Committee, 07/01/19, 11/01/20
  • The Juilliard School, Alumni Parent Organization, 05/01/18, Present
  • Dallas Black Dance Theatre/Academy, Parent Volunteer Coordinator, 2004, Present
  • Alpha Phi Omega Fraternity, St. Mary's University, San Antonio, Texas, Active, 1989, 1991
  • Alpha Phi Omega Fraternity, St. Mary's University, San Antonio, Texas, Alumni, 1991, Present

Timeline

Administrative Assistant

Parkland Hospital
06.2022 - Current

Sr. Business Support Specialist

Parkland Hospital
11.2020 - 06.2022

Health Unit Coordinator

Parkland Hospital, L
07.2015 - 11.2020

Academy Education Director

Dallas Black Dance Theatre
08.2002 - 07.2015

Outpatient Registrar & PACU Assistant

Methodist Medical Center
01.1996 - 12.1999

Paramedic

CareFlite, Inc
08.1992 - 01.1996

EMT-Paramedic Certification -

Methodist Medical Center- Biocare EMS

Bachelor of Arts Degree - Biology

St. Mary's University

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Galen H. Johnson