Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Galen McMahon

Bothell,WA

Summary

Dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Always ready to take on a role of increased responsibility and authority.

Overview

15
15
years of professional experience

Work History

Food Truck Operator

High On Tacos
04.2023 - Current
  • Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
  • Accepted orders and packed food.
  • Increased customer satisfaction by providing efficient and friendly service in fast-paced food truck environment.
  • Worked flexible hours across night, weekend shifts.

Scheduling Coordinator/Treatment Coordinator/Billing Manager

Mill Creek Endodontics
01.2019 - Current
  • Accountable for presenting and closing Dental Treatment Plans according to doctors' diagnosis, while effectively communicating about financial options including dental insurance coverage and other methods of payments.
  • Verified and set up new insurance plans into Eaglesoft.
  • Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout day.
  • Delivered excellent patient experiences and direct care.

Office Manager

Northshore Dental Academy
06.2015 - 01.2021
  • Conduct and administer tasks to include paying bills, payroll, keeping track of students' payments, ordering supplies for clinical class days, cleaning and keeping school presentable!
  • Direct enrollment of each student, manage all enrollment paperwork and files prior to start of each class
  • Keeping track of former graduates and help with details and job placement
  • Maintenance of all social media platforms, website and Google reviews
  • Also, coordinated with our SEO agent handling our Google analytics, as well as posting daily on our FaceBook and Instagram pages and changing content on website as needed.

Scheduling Coordinator/Treatment Coordinator

Dr. Paul Lund Orthodontics
07.2009 - 05.2014
  • Greet patients, check each one in, and direct them to appropriate staff.
  • Operate office equipment, such as voicemail messaging system along with use and operation of Microsoft office applications, as well as Dolphin practice software to prepare reports, enter case histories and appropriate medical records.
  • Interview patients to see if they are candidates for orthodontic treatment.
  • Which includes the following: case histories, take a current pano/ceph x-rays, and prepare notes for Dr. Lund to review.
  • Gather any additional findings, explain treatment to patient, prepare a treatment plan and review both the treatment plan, financial and insurance information with each patient.

Education

Snohomish High School
Snohomish, WA

Northshore Dental Assisting Academy
Kenmore, WA

Skills

  • Computer Skills
  • Organizational Skills
  • Multitasking
  • Troubleshooting
  • Friendly, Positive Attitude
  • Attention to Detail
  • Goal Setting
  • Decision-Making

Hobbies and Interests

  • Hanging out with my kids and dogs
  • Cooking/Baking
  • Reading
  • Surfing
  • Gym


Timeline

Food Truck Operator

High On Tacos
04.2023 - Current

Scheduling Coordinator/Treatment Coordinator/Billing Manager

Mill Creek Endodontics
01.2019 - Current

Office Manager

Northshore Dental Academy
06.2015 - 01.2021

Scheduling Coordinator/Treatment Coordinator

Dr. Paul Lund Orthodontics
07.2009 - 05.2014

Snohomish High School

Northshore Dental Assisting Academy

Similar Profiles

CREATE PROFILE
Galen McMahon