Galen Mercs
Plainwell,MI
Summary
Dedicated driver with a proven track record at Greater Kalamazoo Auto Auction excelling in safe driving practices and customer service. Skilled in GPS navigation and route planning, I consistently achieved on-time deliveries while fostering strong client relationships. My commitment to safety and reliability has resulted in zero accidents and enhanced customer satisfaction.
Overview
52
52
years of professional experience
Work History
Driver
Greater Kalamazoo Auto Auction
06.2013 - 09.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Resident Care Aide
State Of Michigan Psychiatric Hospital
01.2002 - 04.2011
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Followed nutritional plans to prepare optimal meals.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Delivered exceptional customer service by promptly responding to resident requests or concerns with empathy and professionalism.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Facilitated social interaction among residents through group activities and events that fostered camaraderie within the community.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Truck Driver
Snyder Trucking
03.2000 - 01.2002
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Machine Operator
Crown Vantage
09.1968 - 05.2000
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Education
High School Diploma -
High Pont High School
Hyattsville, MDSkills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- GPS and route planning
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Traffic law observation
- Equipment operation
- Inclement weather driving
- Relationship building
Timeline
Driver
Greater Kalamazoo Auto Auction
06.2013 - 09.2020
Resident Care Aide
State Of Michigan Psychiatric Hospital
01.2002 - 04.2011
Truck Driver
Snyder Trucking
03.2000 - 01.2002
High School Diploma -
High Pont High School
Machine Operator
Crown Vantage
09.1968 - 05.2000
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