Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Galilea Lopez

Yucaipa,CA

Summary

Motivated and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Dedicated to complete task in excellence under any circumstance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Receptionist

CDL Of California
07.2023 - Current
  • Assisted in planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Answered central telephone system and directed calls accordingly.
  • Reduced incoming call response time by implementing effective call routing system.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Worked easily with others and collaborated with other employees when facing change and challenges.

Restaurant Hostess

Olive Garden
05.2023 - 07.2023
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
  • Worked well & resolved any customer issues.

Cashier

Cucas Mexican Food
06.2022 - 05.2023
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Yucaipa High School
Yucaipa, CA
06.2023

Skills

  • Team Collaboration
  • Professionalism and Courtesy
  • Appointment Scheduling
  • Performance Improvement
  • Time Management
  • Documentation And Reporting
  • Dependability
  • Greeting and Seating Clients
  • Patience
  • Flexible

Accomplishments

  • Responded to over 15 customer inquiries each day.
  • Achieved growing the company by completing recruitment with accuracy and efficiency.

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

CDL Of California
07.2023 - Current

Restaurant Hostess

Olive Garden
05.2023 - 07.2023

Cashier

Cucas Mexican Food
06.2022 - 05.2023

High School Diploma -

Yucaipa High School
Galilea Lopez