Galo Montenegro Jr
Coral Springs,FL
Summary
Professional with strong background in recruitment, consultative sales, and business development. I have collaborated with various teams to meet department objectives, utilizing innovative sourcing strategies and effective communication skills. My capacity for rapid adaptation and sustained focus on client and candidate satisfaction has been essential in building strong relationships and achieving positive outcomes. Throughout my career I have established sound judgement with excellent problem-solving skills.
Overview
11
11
years of professional experience
Work History
Recruitment Manager & Business Development
MedConnect Staffing
09.2023 - Current
- Generated $275,000 in revenue in 2024 by successfully placing physicians in new roles, contributing directly to business growth and client satisfaction.
- Manage a team of 7-9 physician recruiters
- Worked closely with the recruiters to provide daily, weekly, monthly, quarterly, and yearly direction
- Performance management, track the teams process in efforts to meet weekly, monthly, quarterly, and annual goals
- Oversee training and development of physician recruiters
- Analyze monthly and quarterly data in efforts to improve process when needed
- Have individualized side by side coaching sessions with every recruiter
- Meet monthly KPI’s for the team
- Monitor calls individually in efforts to provide on the spot coaching
- Take over negotiations if needed when recruiter could not “close” a deal
- Gain new clients by cold calling and conducting extensive research of clinics/hospitals that are short staffed
Senior Recruitment Consultant Business Development
MedConnect Staffing
09.2023 - 09.2024
- Headhunter for physicians across the country in attempt to find them permanent and locum tenens opportunities
- Build relationships and trust with the physicians in attempt to become their career consultant
- Full desk work to include: finding hospitals/clinics in need of physicians and APPs, building relationships with hospital/clinic recruiters to obtain more jobs
- Implement the consultative sales approach to understand the provider’s wants and needs at the specific moment in their careers
- Negotiate contracts and pay
- Make 75-100 calls per day
- Email and text blasting
- Meet monthly KPI’s
- Gain new clients by cold calling and conducting extensive research of clinics/hospitals that are short staffed
Nurse Recruiter
HealthTrust Workforce Solutions
01.2023 - 09.2023
- Utilized advanced search techniques within online databases such as LinkedIn Recruiter or Indeed Resume to identify passive candidates for hard-to-fill nursing roles.
- Managed a large database of nursing professionals, enabling quick access to top talent when new opportunities arose.
- Developed strong relationships with nursing schools and associations, resulting in an expanded pool of potential candidates.
- Streamlined the hiring process for nursing candidates, ensuring timely onboarding and orientation completion.
Physician Consultant
Weatherby Healthcare (CHG Healthcare)
02.2022 - 02.2023
- Source for Neurosurgeons and Cardiothoracic surgeons across the country in attempt to find them locum tenens opportunities
- Build relationships and trust with the physicians in attempt to become their career consultant
- Establish relationships with my leaders and colleagues; especially my “business partners” also known as account managers that help with closing deals with the hospitals/clinics
- Implement the consultative sales approach to understand the provider’s wants and needs at the specific moment in their careers
- Negotiate contracts and pay
- Make 75-85 calls a day
- Meet monthly KPI’s
Prescription Advocate
MH3 Management LLC
10.2021 - 02.2022
- Assisted customers in placing orders for their monthly prescriptions
- Followed up with prescription companies on the customers orders to ensure timely deliveries
- Addressed discrepancies between prescribed medications, alerting medical professionals when necessary to prevent adverse reactions or negative outcomes.
Self Employed
Galo Entertainment Group
06.2021 - 10.2021
- Working on my self employed entertainment business which consisted of hosting private events such as weddings, sweet 16s, corporate events, birthday parties, etc.
Associate Recruiter
MPLT Healthcare
01.2021 - 06.2021
- Source for surgical subspecialty physicians across the country in attempt to find them locum tenens opportunities
- Build relationships and trust with the physicians in attempt to become their career consultant
- Establish relationships with my leaders and colleagues; especially my “business partners” also known as account managers that help with closing deals with the hospitals/clinics
- Implement the consultative sales approach to understand the provider’s wants and needs at the specific moment in their careers
- Negotiate contracts and pay
- Make 60-80 calls a day
- Meet monthly KPI’s
Customer Service Team Leader
Envision Physician Services
09.2015 - 01.2021
- Monitor the Call Queue to make sure all agents are meeting their daily productivity
- Quality Assurance for a team of 7-10 agents
- Listen and grade 25 calls per month for each agent
- Establish an effective relationship with my team and management
- Handle emails professionally to whom they get sent to physicians, consumers, insurance companies and manager/VP
- Handle escalated calls of consumers, physicians and attorneys who requested to speak to a supervisor/manager
- Have one-on-one coaching with team members who are and who are not meeting their monthly goals
- Motivate them to exceed their monthly goals
- Run weekly/daily reports
- Communicate with physicians daily on the status of billing, coding and any other inquiries they may have
Customer Service Representative
Envision Physicians Services
05.2014 - 09.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Handle a daily call volume of 80-90 calls; assist the consumers with a sense of urgency
- Ability to establish effective relationships with consumers, insurance companies, physicians & attorneys
- Exceed production goals of 75+ accounts daily
Education
Associate of Arts - Criminal Justice
Broward College (12 Credits)
Fort Lauderdale, FLHigh School Diploma -
JP Taravella High School
Coral Springs, FL06.2007
Skills
- Consultative sales
- Relationship building
- Contract negotiation
- Performance metrics analysis
- Data-driven decision making
- Interviewing skills
- Candidate sourcing
- Recruitment strategies
- Extremely coachable with the willingness and ability to learn something new
- Highly proficient in Microsoft Office, Salesforce, and Bullhorn, and Lusha
Areas of Interest:
- Eager to apply my expertise to new challenges, establish impactful partnerships, and contribute to an organization that prioritizes collaboration and growth.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Recruitment Manager & Business Development
MedConnect Staffing
09.2023 - Current
Senior Recruitment Consultant Business Development
MedConnect Staffing
09.2023 - 09.2024
Nurse Recruiter
HealthTrust Workforce Solutions
01.2023 - 09.2023
Physician Consultant
Weatherby Healthcare (CHG Healthcare)
02.2022 - 02.2023
Prescription Advocate
MH3 Management LLC
10.2021 - 02.2022
Self Employed
Galo Entertainment Group
06.2021 - 10.2021
Associate Recruiter
MPLT Healthcare
01.2021 - 06.2021
Customer Service Team Leader
Envision Physician Services
09.2015 - 01.2021
Customer Service Representative
Envision Physicians Services
05.2014 - 09.2015
Associate of Arts - Criminal Justice
Broward College (12 Credits)
High School Diploma -
JP Taravella High School
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