Galyna Bulakh
Cedar City
Summary
Dynamic professional with diverse experience, eager to bring dedication, leadership, and exceptional work ethic to your team.
Overview
9
9
years of professional experience
Work History
Patient Services Representative
American Sleep Dentistry
08.2025 - Current
- Communicate with patients, provider offices, and insurance companies to coordinate care
- Contact provider offices to obtain required supporting documentation
- Schedule tele-dental appointments and assist with telehealth visits
- Support collections efforts by following up on past-due accounts
- Maintain accurate patient records and ensure timely processing of information
Front Office Manager
La Quinta Inn & Suites
08.2023 - 06.2025
- Supervised and managed the front desk team to ensure efficient check-in/check-out processes
- Handled guest complaints promptly and professionally to ensure customer satisfaction
- Coordinated special requests and room assignments
- Maintained a welcoming and professional atmosphere at the front desk
- Trained and evaluated front office staff, setting clear performance expectations
- Scheduled shifts and ensured appropriate staffing levels
- Acted as a liaison between guests and other departments for seamless communication
- Assisted with billing, payment processes, and cash transactions
- Resolved guest issues and handled emergency situations calmly
- Prepared and submitted reports on front office operations
Merchandise Manager
Marshalls
03.2023 - 07.2023
- Received and organized incoming merchandise shipments
- Processed merchandise and ensured accurate product displays
- Assisted with setup and maintenance of visually appealing displays
- Ensured merchandise was tagged with accurate pricing
- Rotated merchandise to promote new arrivals and sales
- Assisted customers with product inquiries and provided suggestions
- Addressed customer concerns professionally
- Prepared the store for sales events and promotional campaigns
Administrative Assistant
Yes Logistics
05.2022 - 02.2023
- Collected and verified shipment-related data
- Entered shipment information accurately into the ERP system (CargoWise)
- Tracked shipment statuses and updated the system
- Communicated shipping schedule changes with team members
- Reviewed and recorded demurrage or detention costs
- Ensured proper filing and accessibility of documents
- Addressed and resolved customer complaints efficiently
Customer Care Specialist / Sales Manager
18 Nutrition
02.2020 - 05.2022
- Addressed and resolved customer complaints, ensuring satisfaction
- Handled returns, exchanges, and refunds as per company policies
- Assisted customers with orders, tracking, and modifications
- Verified and updated customer orders for accurate delivery
Inventory Specialist
Conexwest Shipping Containers
04.2019 - 12.2020
- Oversaw inventory management processes
- Conducted regular inventory counts and audits
- Collaborated with warehouse teams for efficient storage
- Ensured correct labeling and organization of inventory
Client Service Manager
"Arotrade" Forex Trading Platform
01.2017 - 04.2019
- Managed client accounts and ensured satisfaction with services
- Conducted client check-ins to provide tailored guidance
- Collaborated with sales and trading teams for smooth onboarding
- Delivered training programs to enhance client trading skills
Education
Bachelor of Science - Hospitality Management
Southern Utah University
Cedar City, Utah01-2016
Skills
- Office Management
- Database Management
- Problem-Solving
- Customer Service
- Inventory Management
- CRM & Office Management Software
- Contract and Negotiation Management
- Administrative Support
- Office correspondence
- Staff training and development
Timeline
Patient Services Representative
American Sleep Dentistry
08.2025 - Current
Front Office Manager
La Quinta Inn & Suites
08.2023 - 06.2025
Merchandise Manager
Marshalls
03.2023 - 07.2023
Administrative Assistant
Yes Logistics
05.2022 - 02.2023
Customer Care Specialist / Sales Manager
18 Nutrition
02.2020 - 05.2022
Inventory Specialist
Conexwest Shipping Containers
04.2019 - 12.2020
Client Service Manager
"Arotrade" Forex Trading Platform
01.2017 - 04.2019
Bachelor of Science - Hospitality Management
Southern Utah University