Dynamic HVAC-R Service Technician with proven expertise at The Arcticom Group, excelling in system maintenance and troubleshooting. Skilled in load calculations and client relationship development, I consistently enhance system performance while ensuring safety compliance. Recognized for proactive problem-solving and delivering exceptional customer service in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Suprmkt Rack Refrigeration Service Tech
The Arcticom Group Refrigeration
El Paso
07.2024 - Current
Developed strong relationships with customers by providing quality service at all times.
Provided technical advice on installation and operation of refrigeration systems to customers.
Ordered replacement parts from vendors as needed for repairs or upgrades.
Read blueprints or schematic diagrams to determine layout of refrigeration system components.
Performed routine maintenance activities such as oil changes and belt replacements.
Recharged refrigerant levels in accordance with EPA regulations.
Investigated customer complaints related to malfunctioning products or services.
Cleaned filters and other components to ensure proper airflow through the system.
Repaired or replaced defective parts including relays, switches, wiring harnesses and circuit boards.
Adjusted temperature settings on a variety of cooling devices to maintain desired temperatures within specified parameters.
Ensured safety protocols were followed when handling hazardous materials such as Freon gas.
Troubleshot and diagnosed problems with compressors, evaporators, condensers, pumps, motors, valves, fans.
Installed new equipment and components in existing systems.
Calibrated control systems to ensure optimal performance of the system.
Identified potential issues before they become major problems by performing preventative maintenance checks.
Kept up-to-date on industry trends by attending training classes and seminars.
Diagnosed electrical and mechanical problems in refrigeration systems.
Inspected, repaired and maintained industrial refrigeration systems.
Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to regulatory standards and building codes.
Assisted other technicians in troubleshooting complex system issues.
Read and understood schematics in order to work on specific models.
Inspected job site before project start to identify obstacles and resolve issues.
Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
Responded promptly to emergency service calls for HVAC-R equipment failures.
Work overtime and weekends as needed.
HVAC-R Service Technician
First Degree Refrigeration LLC
El Paso
07.2014 - 06.2024
Executed preventative maintenance on HVAC-R systems, including cleaning and part replacements.
Diagnosed HVAC-R system issues to determine necessary repairs or replacements.
Repaired faulty wiring, motors, and other components of HVAC-R systems.
Tested heating and cooling system components with specialized tools and equipment.
Calibrated thermostats to enhance performance of heating and cooling units.
Created cost estimates for repair or replacement services for HVAC-R systems.
Identified potential HVAC-R system issues to prevent major problems.
Responded promptly to emergency service calls for HVAC-R equipment failures.
Ensured that all safety standards were followed when performing service on HVAC-R equipment.
Completed detailed reports documenting all service activities related to each job assignment.
Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
Education
Some College (No Degree) - HVAC/R Installation And Repair
Vista College
El Paso, TX
Skills
Load calculations and equipment installation
Leak testing and pressure measurement
Ventilation systems and airflow management
Schematic reading and literacy
Client relationship development
Electrical diagnostics and wiring
System maintenance and troubleshooting
Technical troubleshooting expertise
HVAC and refrigeration systems
Warranty service and compliance
Valid New Mexico driver's license
Customer service and support
Parts ordering and inventory management
Safety compliance and regulations
Preventative maintenance strategies
Emergency response planning
Time management skills
Energy management techniques
Certification
Universal EPA Certification
TDLR License
R-410a Safety and Handling License
Education and Training
other
Languages
English
Professional
Spanish
Professional
Timeline
Commercial Suprmkt Rack Refrigeration Service Tech
The Arcticom Group Refrigeration
07.2024 - Current
HVAC-R Service Technician
First Degree Refrigeration LLC
07.2014 - 06.2024
Some College (No Degree) - HVAC/R Installation And Repair