Gamaliel Santoya
Montebello,CA
Summary
Licensed Clinical Social Worker with a robust background in community mental health, specializing in serving diverse populations within outpatient treatment and school settings. A Motivational Supervisor with 5 years of experience in monitoring, coordinating, and allocating employee efforts to achieve organizational goals. Skilled in fostering a supportive and collaborative work environment, promoting professional growth, and ensuring adherence to best practices and ethical standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Clinical Supervisor/School Base Coordinator
Didi Hirsch Mental Health Services
04.2022 - Current
- Providing clinical supervision and guidance to a team of clinicians, including therapists and Care Coordinators
- Collaborating with management to develop and implement clinical programs and protocols that align with organizational goals and best practices in the field
- Monitoring and ensuring the quality of clinical services provided by the team
- Offering consultation and guidance to clinicians on complex or challenging cases
- Supporting the ongoing professional development of clinicians by providing training opportunities, facilitating peer consultation groups, and promoting a culture of continuous learning and growth
- Collaborated in the development of the Care Coordinator 101 onboarding process
- Collaborating with other departments or external agencies to coordinate care and ensure comprehensive services for clients
- Providing leadership to the clinical team, including setting clear expectations, fostering a positive work environment, and promoting teamwork and collaboration
- Ensuring accurate and timely documentation of clinical services, including progress notes, treatment plans, and other required documentation
- Additionally, preparing reports and data analysis to track outcomes, evaluate program effectiveness, and inform decision-making
- Providing support and guidance to the team in managing crises or emergencies that arise during clinical sessions
- Oversee the coordination of school services for the Glendale Child and family Division
- Develop comprehensive tracking systems for monitoring school base referrals
- Assist in the development and sustain school-based program workflows and procedures
- Manage and process internal/external data report requests
- Coordinate and oversee the school-based Medi-Cal certification and re-certification processes
- Coordinated the acquisition and implementation of Service Delivery Applications (SDAs) for Glendale Child and Family at LAUSD schools.
Bilingual Therapist II
Didi Hirsch Mental Health Services
12.2019 - 04.2022
- Provide direct client service in schools, home, and via Telehealth
- Maintain clinical efficiency and fidelity to the evidence base practice (EBP) models (Certified in MAP and TF-CBT)
- Conduct community outreach services with partnering school and community organizations
- Conduct parent presentations to provide psychoeducation on mental health related topics
- Interfaces with school liaisons to coordinate school base referrals
- Developed and Facilitate clinicians only support group to help address challenges and develop solutions
- Provide clinical back up to supervisors/managers as needed
- Provide clinical and administrative supervision to Care Coordinator and MSW Student
- Co-facilitate Clinical Group supervision
- Identifies staff training needs and assists in development and implementing steps to address needs
- Works closely with other agency sites and staff to provide support in developing and implementing programs for clients.
Bilingual Therapist
Didi Hirsch Mental Health Services
07.2016 - 12.2019
- Provide crisis intervention and facilitates conflict resolution
- Provide intensive, short- or long-term individual and /or group therapy using evidenced based practices
- Perform intake assessments, client evaluations, and provides diagnoses
- Formulate a plan of treatment which promotes development and maintenance of individual goals designed to facilitate individual growth, improve social interaction
- Assesse and monitor condition of client to evaluate success of treatment and adapts interventions as needed
- Provide case management to include referral and links to community support services, psychiatrist, medical care, housing, rehabilitation & drug/alcohol services and social activity groups
- Interface and collaborate with clinic psychiatrist regarding client treatment planning
- Monitor and maintains documentation of client services, ensuring compliance with Agency policies and procedures, DMH contract and other related agencies standards and guidelines
- Facilitated elementary anger management group, high school unaccompanied minors group, and teen processing group.
Psychiatric Social Work Intern
Los Angeles County Department of Mental Health-Rio Hondo
09.2015 - 05.2016
- Interviews individuals, their families and/or significant others to obtain a family, social, employment, medical, substance abuse, and mental health treatment history
- Participate in Triage team and conduct daily Adult Assessments
- Develops a tentative treatment plan designed to resolve or cope with the mental or emotional problem, which may include individual, group, family or marital counseling, case management, and/or referral to another treatment source such as a psychiatrist, a psychologist, a vocational or rehabilitation counselor, or another agency
- Plans and conducts the client's therapy program under the guidance of supervisory staff by considering the client's treatment goal and by determining the priorities of the programs to be dealt with and the length and modality of therapy
- Provides psychotherapy to individuals, groups, families, and significant others
- Interviews persons seeking psychiatric assistance on an emergency basis and utilizes crisis intervention techniques to prevent hospitalization and to aid the person in dealing with the emotional crisis.
Psychiatric Social Work Intern
Los Angeles Unified School District- Los Angeles Academy Middle School
09.2014 - 05.2015
- Provided individual, group and family treatment targeting students who are at risk of school failure due to social, behavioral, and emotional problems utilizing evidence based and/or evidence informed practices
- Provided student and parent psycho-education on topics that include mental health, trauma awareness, social skills, conflict mediation, grief, drug prevention, and other social emotional issues that impact learning
- Conducted small group support sessions (7-10 students) on social skills and coping strategies
- Created and delivered Mental Health presentations to students in full classrooms
- Engaged parents and conduct training sessions on parenting skills, providing improved social and emotional support to students, and other topics
- Collaborated with teachers and school staff providing mental health consultation to develop strategies for classroom management, designing and monitoring behavior contracts, and positive behavior support planning and implementation
- Implemented evidence-based interventions for individual, groups and families to address clinical symptoms of trauma, depression, anxiety and other clinical issues with fidelity and measurable outcomes
- Utilized electronic health records for documentation pertaining to programmatic requirements, and to comply with federal, state and Department of Mental Health regulations
Data Collector
USC School of Social Work- Project ABC
01.2014 - 05.2014
- Assist the USC Evaluation Team by corresponding with Project ABC families
- Contact and conduct face-to-face interviews with the primary caregiver of the Project ABC client
- Administer and complete a set of questionnaire measures with each family using QuichSAT and PDFs Questionnaires include: CBCLs, CGSQ, CIS, DECAs, PreBERS/BERS, PSI, CIQs, EQR, LSQ, MSSCs, CCSP, YSSF, CUIF, BDI, BSI, HTQ, NOMS
Social Work Intern
DMH-TIES for Families- South Bay
09.2013 - 05.2014
- Completed 450-hour internship
- Performed case management, rehabilitation and supportive counseling
- Interfaced with the community contacting the clinic to seek Mental Health Services and gather information about an individual’s mental health as well as triaging with supervisor’s oversight
- Linked clients to other agencies, groups, and programs in the community (Targeted Case Management)
- Administered outcome measures to clients and parents.
Outcomes Specialist / Medical Biller
Didi Hirsch Mental Health Services
06.2011 - 09.2013
- Monitored and processed clinical outcome measures
- Consulted with individual program staff regarding administration and scoring of various outcome measures
- Analyzed and provided written and verbal feedback regarding pilot outcomes projects to program management
- Participated in training staff on administering outcome measures
- Maintained adequate supplies of measures for each program and project
- Performed other administrative duties as needed
- Performed translation services as needed
- Responsible for outcome administration reports
- Processed Admission data I.S./EHR systems; Reconciled billing to documentation and review for completeness, all progress notes, records, and other documents; Maintains client data in I.S./EHR system
- Inputted claim information into DMH's IS system, including follow-up errors, and denials
- Ran monthly Medical batches to verify client eligibility status; File eligibility print outs, notifies treatment team members when needed about non medical notifications; Filed documentation in client Medical Record in a timely manner; Maintained current knowledge of billing updates, documentation procedures and policies related to the IS/EHR system; advise the Billing Manager and/or Clinic Supervisor of issues as they arise; Translated and assisted psychiatrist to monolingual Spanish Clients.
Social Work Intern
Communities in School of Los Angeles
02.2013 - 05.2013
- Completed 80 hours of required internship
- Worked on special projects and participated in committee meetings and events with the Diplomas Now team
- Assisted with developing attendance initiative for Jefferson High School
- Conducted community outreach to promote donations for students in need of supplies for school
- Met with students individually and assisted on developing plan to improve grades.
Education
Masters of Social Work -
California State University, Long Beach
05.2016
Bachelor of Arts, Social Work -
California State University, Long Beach
05.2014
Skills
- Training and mentoring
- Problem solving
- Goal-Oriented
- Bilingual (Spanish)
- Crisis Management
- Staff Management
- Data Analytics
- Employee Motivation
- Staff Development
- Processes and procedures
Personal Information
Title: LCSW
Languages
Spanish
Native/ Bilingual
Certification
- LCSW93131
References
References available upon request.
Timeline
Lead Clinical Supervisor/School Base Coordinator
Didi Hirsch Mental Health Services
04.2022 - Current
Bilingual Therapist II
Didi Hirsch Mental Health Services
12.2019 - 04.2022
Bilingual Therapist
Didi Hirsch Mental Health Services
07.2016 - 12.2019
Psychiatric Social Work Intern
Los Angeles County Department of Mental Health-Rio Hondo
09.2015 - 05.2016
Psychiatric Social Work Intern
Los Angeles Unified School District- Los Angeles Academy Middle School
09.2014 - 05.2015
Data Collector
USC School of Social Work- Project ABC
01.2014 - 05.2014
Social Work Intern
DMH-TIES for Families- South Bay
09.2013 - 05.2014
Social Work Intern
Communities in School of Los Angeles
02.2013 - 05.2013
Outcomes Specialist / Medical Biller
Didi Hirsch Mental Health Services
06.2011 - 09.2013
Masters of Social Work -
California State University, Long Beach
Bachelor of Arts, Social Work -
California State University, Long Beach
- LCSW93131
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