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Dynamic Medical Collections Specialist with a proven track record at Northern Louisiana Medical Center, enhancing collection rates through effective negotiation and patient account management. Skilled in medical billing procedures and HIPAA compliance, I excel in problem-solving and clear communication, ensuring timely resolutions and improved patient satisfaction.

To provide my excellent communication skills in medical billing and collections as well as my outstanding professional caring skills. I am very compassionate and caring of others. I have experience with Meditec, Cubs, Health quest, RESQ, Medicare & Medicaid systems. I have apartment leasing skills and my hospitalities shows for it self. I will always continue to work hard and show my exceptional customer skills and provide my team playing skills as well as my contributions to new and creative ideas in assisting in the companies growth. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Marissa Gomez-Robertson's document outlines her professional skills, work history, and educational background in finance and coaching.
Skills

  Proficient in credit collections, bookkeeping, and financial reporting.
  Strong teamwork orientation and relationship-building abilities.1
  Expertise in conflict resolution, data entry, and software proficiency.

Collections Specialist

  Currently employed at Clear Springs Water Company since July 2025.
  Handles outbound calls and negotiates repayment plans to improve customer payment compliance.2
  Maintains compliance with regulations and fosters strong client relationships.
  Processes payments and resolves billing discrepancies.3

Bookkeeping Manager

  Worked at Guidry Iron Works Inc from April 2021 to February 2025.
  Optimized budgeting and reduced discrepancies through audits.4
  Managed payroll operations and ensured compliance with tax regulations.5
  Enhanced accounts payable processes and improved cash flow management.6

Gymnastics Director/Head Team Coach

  Served at New Heights Gym from July 2017 to February 2025.7
  Organized gymnastics events and developed strong rapport with athletes.8
  Implemented injury prevention strategies and promoted healthy lifestyle choices.9
  Managed budgetary aspects and increased program enrollment through marketing.10

Education

  Studied Business Management at the University of Houston and Stephen F. Austin State University.
  Focused on developing training materials and improving operational performance.11
  Engaged in talent acquisition and provided professional development opportunities for staff

References:

  Guidry Iron Works, Inc. -
  Ryan Guidry (Operations Manager of Guidry Iron Works)- (337) 962-7352
  Blessed Welding Creations, LLC: Kevin Greene (owner/ operator)- (337)257-8036
  New Heights Gym:
  Morgann LeLeux- (337) 256-7410
  Bridgette le LeLeux (owner of New Heights Gym)- (337) 365-3806
  LAFAYETTE SPORTS ACADEMY): Chase Hardy (owner/operator)- (337) 354-7389


Experienced in medical collections, demonstrating robust knowledge of insurance processes, patient billing inquiries, and payment resolution strategies. Strong ability to communicate effectively with diverse groups including healthcare providers, insurers, and patients. Consistently contribute to improving revenue cycle management through diligent attention to detail and proactive problem-solving skills. Have successfully reduced outstanding receivables and improved cash flow in past roles. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Gamarae Blair

Summary

Overview

Work History

Medical Collections Specialist

Medical Administrative Assistant

Office Manager / Collections & HR Coordinator

Account Services Associate

Education

Diploma - Medical Assistant

High School Diploma -

Certificate - Bookkeeping

Skills

Certification

Timeline

Medical Collections Specialist

Medical Administrative Assistant

Office Manager / Collections & HR Coordinator

Account Services Associate

Diploma - Medical Assistant

High School Diploma -

Certificate - Bookkeeping

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