Gamze AKKUS
Paterson,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Manager
Sultan Grocery Store
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Established team priorities, maintained schedules and monitored performance.
Salesforce Administrator
Triforcia IT Consulting
09.2022 - 01.2023
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
Quality Control Inspector
Brown Depot Llc
01.2021 - 03.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Medical Sales Representative
Bayfarma Medical Company
07.2017 - 10.2019
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Coordinated with internal teams such as marketing, research and development, and regulatory affairs to provide accurate information to clients regarding products'' specifications, pricing, availability, etc.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Worked with medical teams on smooth implementation and operation of new products.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
- Generated revenue by liaising between doctors and companies to sell products.
- Traveled to all black sea cities in Turkey to represent the company and introduce the company's products.
- Arrange appointments with doctors, pharmacist and hospital medical teams. Cold-call or go door-to-door.
Education
Salesforce
Clarusway Online IT Bootcamp
Tysons Corner, VA11.2022
No Degree - Teaching English As A Second Language (ESL)
Bergen Community College
Paramus, NJ06.2019
Associate of Medical Promotion And Marketing - Medical Promotion And Marketing
Karabuk University
Karabuk,Turkey05.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Teamwork and Collaboration
- Computer Skills
- Documentation And Reporting
Timeline
Manager
Sultan Grocery Store
03.2023 - Current
Salesforce Administrator
Triforcia IT Consulting
09.2022 - 01.2023
Quality Control Inspector
Brown Depot Llc
01.2021 - 03.2022
Medical Sales Representative
Bayfarma Medical Company
07.2017 - 10.2019
Salesforce
Clarusway Online IT Bootcamp
No Degree - Teaching English As A Second Language (ESL)
Bergen Community College
Associate of Medical Promotion And Marketing - Medical Promotion And Marketing
Karabuk University
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