Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gamze Davranmakel

Gamze Davranmakel

Waterbury,CT

Summary

Security professional with extensive experience in managing and supervising security teams. Proven ability to ensure safety and compliance with regulations while fostering productive team environment. Reliable and adaptable, with strong focus on teamwork and achieving results. Skilled in conflict resolution and emergency response.

Overview

17
17
years of professional experience
4
4
Certification

Work History

Autism Mentor

Liberty Home Care
05.2024 - Current
  • Implemented visual supports for better communication and understanding of daily routines
  • Provided emotional support to autistic learners during times of stress, helping them develop coping mechanisms and resilience in the face of challenges.
  • Evaluated the progress of each student regularly, adjusting teaching methods as needed to maximize growth and development potential.
  • Developed strong relationships with parents and caregivers, maintaining open lines of communication about their child''s progress and collaborating on effective strategies to promote success at home and in school settings.
  • Assisted students in developing self-regulation techniques, reducing disruptive behaviors and promoting a positive environment.
  • Collaborated with other educators to develop instructional strategies.

Security Guard Manager

Allied Universal Security Services
11.2020 - Current



2023-Present

  • overseas daily operations, Ian ensure the security and safety of the premises
  • Coordinate and manage security personnel to maintain high standards of services
  • Created weekly and monthly reports and presentations for management team.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.

2022-2023 Supervisor

  • lead a team of secured professionals, ensuring adherence to protocol and procedures
  • Provided training and support to staff for effective performance

2020-2022 security professional

  • monitored premises to ensure safety and security
  • Responded to incidents and maintained a safe environment clients and staff



Receptionist

J&J Family Home Healthcare
07.2016 - 11.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Assistant Supervisor

Schick
06.2014 - 09.2015
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.

Recovery Assistant

Nova Home Care
01.2011 - 06.2014
  • Educated family members on strategies for supporting their loved ones during rehabilitation efforts at home or in community-based settings.
  • Assisted patients in regaining independence with personalized therapy programs and daily living activities.
  • Supported patients'' emotional well-being, addressing concerns related to recovery process and offering empathetic encouragement.
  • Maintained client confidentiality and adhered to HIPAA guidelines.

Customer Service Associate

Ambrosia Bakery
08.2008 - 02.2011
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait s
  • supported bakers in daily operations ensuring smooth workflow

Education

No Degree - PCS

Stone Academy
West Haven
05-2016

High School Diploma -

Jonathan Law High School
Milford
06-2007

Skills

  • Collaborative teamwork
  • Reinforcement strategies
  • Emotional regulation
  • Visual supports
  • Data collection
  • Transition support
  • Positive reinforcement
  • Life skills training
  • Autism support
  • Time management
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Decision-making
  • Adaptability and flexibility
  • Effective communication

Certification

  • State certified autism mentor
  • CT guard card
  • First aid and CPR ( adults and infants)


Languages

English
Full Professional
Turkish
Native or Bilingual
Spanish
Limited Working

Timeline

Autism Mentor

Liberty Home Care
05.2024 - Current

Security Guard Manager

Allied Universal Security Services
11.2020 - Current

Receptionist

J&J Family Home Healthcare
07.2016 - 11.2020

Assistant Supervisor

Schick
06.2014 - 09.2015

Recovery Assistant

Nova Home Care
01.2011 - 06.2014

Customer Service Associate

Ambrosia Bakery
08.2008 - 02.2011

No Degree - PCS

Stone Academy

High School Diploma -

Jonathan Law High School