Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Ganashree Naidoo

Norwood,MA

Summary

Dynamic and results-driven operations and executive support professional with over 20 years of experience optimizing processes, managing cross-functional projects, and supporting C-suite executives across industries including nutrition, technology, travel, and research. Adept at streamlining workflows, improving operational efficiency, and enhancing communication across leadership teams and stakeholders. Skilled in managing complex calendars, travel logistics, budget reporting, and large-scale events while fostering team collaboration and morale. Proven expertise in program coordination, project management, and building strong relationships with partners, vendors, and internal teams. Known for delivering strategic solutions, ensuring seamless operations, and aligning initiatives with organizational goals.

Overview

16
years of professional experience

Work History

Tribal Nutrition / Ka'Chava

Operations Manager
04.2021 - 03.2024

Job overview

  • Workflow Optimization – Streamlined cross-functional operational processes and company projects by implementing efficient workflows.
  • Financial & Contract Management – Reduced financial inconsistencies by assessing, verifying, and processing contracts and billing invoices.
  • Corporate Partnerships – Managed partnership gifting programs to create brand awareness and enhance company exposure.
  • Project & Deliverables Tracking – Tracked milestones and deliverables for major brand partnerships to ensure timely execution.
  • Problem-Solving & Stakeholder Relations – Improved turnaround times by ensuring prompt resolution of partner issues and fostering strong relationships.

Mimecast North America

Executive Assistant to Chief Information Officer
06.2018 - 04.2021

Job overview

  • Executive Support & Coordination – Acted as the primary point of contact between executives, leadership teams, and internal/external stakeholders.
  • Meeting & Event Management – Organized meetings, prepared agendas, took notes, and followed up on actionable items, ensuring efficient communication and execution.
  • Process & Workflow Enhancement – Improved systems and processes to facilitate a faster flow of information across teams, enhancing operational efficiency.
  • Project & Vendor Management – Led ad-hoc projects, processed vendor and contractor onboarding, and aligned operations with company strategic initiatives.
  • Budgeting & Expense Management – Monitored departmental expenses, managed budget reporting, and processed invoices to ensure financial accountability.

TripAdvisor Inc.

Executive Assistant to HR, Sales and Attractions
08.2013 - 10.2017

Job overview

  • C-Level Executive Support – Managed calendars, travel arrangements, visas, and expense reports for senior executives.
  • Event & Team Coordination – Organized off-site and on-site team events, leadership gatherings, and holiday parties to foster collaboration.
  • Onboarding & HR Support – Handled executive and new hire onboarding processes, ensuring smooth transitions into the company.
  • Project & Board Meeting Management – Arranged board meetings, prepared agendas, and ensured follow-ups on action items.
  • Corporate Social Responsibility (CSR) & Volunteer Initiatives – Coordinated company team-building events and charitable donations as part of the global TripAdvisor Events and Volunteer group.

Schepens Eye Research Institute / Mass. Eye and Ear Infirmary

Executive Assistant, President, COO & Directorate
03.2008 - 09.2013

Job overview

  • C-Suite Executive Support – Managed calendars, emails, and reconciled budgets for the President, Directorate of Research, and COO.
  • Board & Faculty Meeting Coordination – Organized weekly faculty and leadership meetings, collated proxies and voting ballots, and handled logistics for board meetings.
  • International Program & Research Coordination (IRTP) – Led administrative efforts for the IRTP, reviewing applications, coordinating interviews, and arranging travel for international researchers.
  • Event & Conference Planning – Managed internal and external events, including World Sight Day, symposiums, and partner institution visits.
  • Financial & Compliance Management – Assisted with billing, invoicing, and requisitions for the Animal Facility and research projects.

Skills

  • Administrative Support - Scheduling, Calendar Management, Gatekeeping, Records Organization, Meeting Coordination
  • Project & Operations Management - Process Improvement, Logistics Management, Deliverables Tracking, Milestone Monitoring
  • Human Resources - Recruitment, Onboarding, Orientation, Regulatory Compliance
  • Corporate Partnerships - Partnership Gifting Programs, Brand Awareness, Relationship Management
  • Financial & Budgeting - Expense Tracking, Budget Monitoring, Invoicing, Contract Assessment
  • Event & Travel Planning - Domestic & International Travel Arrangements, Event Coordination, Conference Planning
  • Communication & Coordination - Stakeholder Management, Correspondence Handling, Diplomacy & Discretion
  • Technology & Tools - Microsoft Office Suite, Concur (Expense Reports), Workflow Tracking Tools, Project Management tools, Slack, Zoom
  • Leadership & Team Building - Team Collaboration, Employee Recognition Programs, Staff Engagement Activities

Timeline

Operations Manager
Tribal Nutrition / Ka'Chava
04.2021 - 03.2024
Executive Assistant to Chief Information Officer
Mimecast North America
06.2018 - 04.2021
Executive Assistant to HR, Sales and Attractions
TripAdvisor Inc.
08.2013 - 10.2017
Executive Assistant, President, COO & Directorate
Schepens Eye Research Institute / Mass. Eye and Ear Infirmary
03.2008 - 09.2013

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Ganashree Naidoo