Ganchana Tontiwattananan

• Reached and exceeded sales goals since 2022
• Successfully hosted elite clients to Dior fashion shows and virtually hosted middle jewelry events in 2023.
• Achieved 10% sales growth in FJ for 2024.
  In 2023, generated a 78% increase in watch sales compared to the previous year. Closed Grand Bal Middle Jewelry watch in Q1 2025 with ROI of $65,000.
• Promoted to Selling Supervisor in 2023; managed daily store operations by performing opening and closing duties, ensuring a smooth and efficient start and end to business hours.
• Nurtured and maintained client relationships through strategic outreach, leveraged CRM tools for gifting, organized local entertainment, and delivered exceptional service.

Ambassador Roles.

• Accessories & Handbags Ambassador (2023–2024): Appointed as category ambassador, driving product knowledge, client engagement, and leading and facilitating comprehensive product training sessions.
• Fine Jewelry Ambassador (2025–Present): Elevated to Fine Jewelry Ambassador, leading in-depth product training sessions, mentoring team members, and collaborating with the merchandise team to ensure optimized product availability and alignment with evolving client preferences.

• Reached 2.5 million in sales for 2021.
• Consistently exceed monthly sales targets and KPI goals by providing exceptional customer service, displaying a high level of product knowledge, and telling the brand's history and heritage.
• Maintain an active and organized client book through consistent outreach, and provide appropriate follow-up on sales or client requests.
• Promoted to Lead Client Advisor in 2020, with floor leadership duties that include opening and closing the store, as well as leading daily operations by maintaining an organized stockroom.
• Oversee the women's department area of pride to ensure the preparation of new product arrivals for merchandise displays.
• Coaching and development of all sales associates in the moment, while driving sales on the floor.

• Consistently exceed monthly sales goals by providing the highest level of customer service and quality of sales.
• Capture meaningful customers for the purpose of connecting with clients, building relationships, and personalizing client development opportunities.
• Ability to discuss with clients on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Monitored women's denim sales trends and reported directly to buyers on product assortments.