Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Gandhi Subramanian

McDonald,USA

Summary

Highly accomplished data leader with 22+ years of experience driving complex data platform initiatives and software solutions within the healthcare industry. Proven ability to lead and mentor high-performing teams, champion innovation, and deliver impactful results. Expertise in cloud migration (GCP), data observability, and large-scale data management, consistently exceeding expectations in project delivery, stakeholder engagement, and process optimization. Data leader with a consistent track record of delivering high-impact data, business intelligence, and analytical solutions that optimize operations, increase productivity and drive significant cost savings.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Director, Data Operations

HMHS, Highmark Health, enGen
05.2019 - Current
  • Accountable leader for Data Engineering and Data Pipeline, enable data into cloud sourcing for the enterprise, integrating data from transactional systems, vendors, HIE, and interoperability solutions, while leading cross-functional global teams
  • Serving as Enterprise Data Platform Owner in driving migration to cloud and adoption as well with all Platform, clients, and vendors of Highmark
  • Data Platform Modernization & Cloud Migration: Successfully led the migration of 15 billion records to a cloud-based platform (GCP), resulting in 30% reduction in infrastructure costs, accelerating data into cloud by 50% speed
  • Data Ingestion & Processing Optimization: Led the implementation of next-generation data ingestion frameworks for a cloud platform supporting 11.5 million members
  • Leveraged Databricks, GCP, Informatica Publisher, Kafka
  • Spearheaded a holistic Data Observability solution, empowering Data Pipeline Support teams to proactively monitor and optimize data health and performance resulting in 25% reduction in data quality issues
  • Spearheaded the integration of 35+ vendor data along with enterprise transactional data into cloud to enhancing member, patient and clinician engagement in healthcare journeys
  • As platform owner oversaw the replication of Claims Data into GCP cloud from Enterprise data warehouse
  • Successfully led the execution of an 18+ month Operational Readiness roadmap, ensuring a seamless transition across multiple workstreams, vendors, and enterprise stakeholders by navigating organizational complexities, fostering trust, and mitigating risks
  • Successfully led the SAS MDM Shutdown and remediated the member/prospect data into Informatica MDM and reduced cost, improved member/prospect experience and met compliance needs
  • Driving strategic initiative to move from multiple siloed MDM into an Enterprise MDM with 3-year roadmap
  • Prior role as Director for Data Management & Analytics was accountable leader for Enterprise Data Warehouse supporting 5 blue plans in the platform and 11.5 members across clients including MDM, data visualization using Denodo, API and leveraging informatica tools for ingestion and extraction of data to partners /clients

Manager, IT

Highmark Inc.
Pittsburgh
11.2011 - 04.2019
  • Accountable technology leader overseeing the delivery and support of critical healthcare platforms (Billing, Spending Accounts, Enrollment, Account Receivables), managing cross functional team and delivering value
  • Led and managed multi-million-dollar healthcare platforms: Built and managed the Individual Billing Platform ($8M-$15M budget) supporting ACA, Medicare, Medicaid, and CHIP for clients including IBC, BCBS MN, WY, and ND, and the Spending Account Platform ($4M-$12M budget) encompassing HSA, HRA, FSA, and DCARE
  • Drove platform modernization and agile transformation: Successfully managed 10+ modernization efforts, streamlining development through a Rapid Agile Maturity Model (intake, backlog, delivery, CI) across 3 domains, and spearheading the retirement of 2 legacy applications (Spending Account, Customer Billing) to reduce costs and mitigate risk
  • Oversaw large-scale client migrations and platform ownership: Managed the migration of 6.5M+ member to the Individual Billing Platform and served as IT Owner for the Spending Account Platform (56 applications) within the Enterprise Health Platform, managing the vendor relationship with Acclaris
  • Managed and developed a high-performance team: Led a team of 112 (48 FTEs, 64 contractors), overseeing all aspects of talent management (hiring, promotion, performance reviews for 6 direct reports, career development) and mentoring 11 additional resources
  • Led the transition to successful scaled Thryve Global Capability Center (GCC) from a startup to a thriving global delivery organization with a high-performing team of 3000+ employees

Application Development Manager

Highmark Inc.
Pittsburgh
11.2000 - 10.2011
  • As a proven technical leader, I am accountable for the strategic direction and successful delivery of complex financial applications within Enterprise Health Platform, from inception to production
  • Directed the technical strategy and execution for a $3M budget Finance Platform (Claims Billing, Revenue Management, iMart), delivering critical solutions for all clients
  • Established a robust application support framework, including on-call support, documentation, and performance metrics
  • Drove continuous improvement initiatives, cross-training programs, and methodology implementations across the financial applications
  • Managed a 22-member high-performance team, budget, resource allocation, and talent development
  • Previous role from Software Engineer to Sr
  • Application Analyst and then Application Specialist, I progressively led application development and delivery for critical financial systems, specializing in self-funded ASO claims billing and revenue management

Software Engineer

eCredit India Private Limited
Bangalore, India
02.1999 - 10.2000
  • Product development of Finance Applications that was designed to handle all business needs including Credit, Collections, Financial Insights, SEC, EDGAR Databases technologies including Java, Swing & AWT

Education

Master of Computer Applications -

Bachelor of Science - Chemistry

Skills

  • Healthcare Insurance Expertise
  • Data-Driven Strategy Execution
  • Google Cloud Platform Expertise
  • Databricks Data Management
  • Data Quality
  • Data Architecture
  • Data Modeling
  • Data Governance
  • Coaching & Mentoring
  • Leadership Development
  • Project Portfolio Management
  • Cloud Implementation
  • Effective Communication
  • Strategic Thinking
  • Stakeholder Collaboration
  • Vendor Management
  • Risk Management Strategies
  • Disaster Recovery Planning
  • Collaboration
  • Long-Term Strategy Design

Affiliations

  • Pittsburgh Technology Council, Member
  • Pittsburgh Chinmaya Mission, Member/ Teacher
  • Catholic Charities of Pittsburgh, Volunteer

Certification

  • Certified in PMP
  • ITIL
  • Certified Scrum Master
  • Mentoring & Coaching
  • Leadership Development

Languages

English
Full Professional
Tamil
Native/ Bilingual

Timeline

Director, Data Operations

HMHS, Highmark Health, enGen
05.2019 - Current

Manager, IT

Highmark Inc.
11.2011 - 04.2019

Application Development Manager

Highmark Inc.
11.2000 - 10.2011

Software Engineer

eCredit India Private Limited
02.1999 - 10.2000

Master of Computer Applications -

Bachelor of Science - Chemistry

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Gandhi Subramanian