I am an optimistic, creative and independent person. Being a positive minded individual, I am able to work with teamwork style, willing to learn and also prossess strong communication skills with people. Teamwork, well-managed
organization structure, supportive and challenging working environment are part of my interests. Easy to adapt with new environment and place, good leadership qualities, senses of responsibility, willing to learn and to be corrected are part of my qualities.
OBJECTIVES
To pursue a challenging and rewarding career in the travel and tourism industry, where I can articulate my knowledge on this field
with the ability to motivate and work with the staff, the superiors, the colleagues and guests in return for the experience.
●Manage daily operations, including staff supervison, inventory control, and customer service, ensuring smooth service delivery.
●Colabrate with kitchen team to maintain quality standard and adherence to food and safety regulations.
●Train and monitor staff on service procedure, product knowledge and customers engagement techniques.
●Handle customer inquires, feedback and complaints promptly and professionally striving to exceed customers expectations.
●To ensure the smooth and efficient operation of the Restaurant, uphold high standards of service and quality, and create a positive experience for both customers and staff.
●Asist and participate the all training programs.
●Onboarding support to the staff.
●Keep maintain your Training documents and file.
●Positive attitude and willingness to learn.
●Flexible schedule, including weekends and evenings if required.
●Food and Beverage
●Food production
●Front office
●House keeping
ACHIEVEMENT
●Science 2022 continues luxury five stars forbes certified hotel.
●EMEA Hilton Events program successfully succied.
●50 Best Middle East program successfully succied and certified by Management.
●Supervisor Development Plans (SDP).
●WSET level 1(wine & sprite education
trust) completed.
●WSET Level 2 (wine & sprite
education trust) completed.
●Completed “Yes I can “Training
fromCarlson Rezidor in Radisson.
●Nominated several times in colleagues
for “Star of the month”.
●Have good feedback from guest by
Trip Advisor by mailing several time.
Fahad Shafiq
Assistant outlet Manager
Conrad Etihad Towers Abu Dhabi, UAE
Email: Fahad.shafiq@conradhotels.com
Mbl :+971-551947437
Nagesh Guddubarla
Operation Manager
Conrad Etihad Towers Abu Dhabi, UAE
Email: Nagesh.guddubarla@conradhotels.com
Mbl: +971-555989701
I certify that the information provided above by me are true, complete and correct to the best of my knowledge and belief.