Ganelle Mesquita
Mount Vernon
Summary
Detail oriented and quality focused professional seeking a full time or part time position as an active employee to utilize organizational skills in your busy office. Proven ability to work calmly and effectively in fast paced environments with accuracy and dependability, involving responsibility and working with others as a team member to achieve advancement and growth opportunity for the company.
Overview
14
14
years of professional experience
Work History
Special Needs Bus Monitor
Lakeland Central School District
11.2020 - 06.2023
- Ensured timely arrival at designated stops by effectively coordinating with the bus driver on daily routes and schedules.
- Participated in ongoing training programs to stay up-to-date on best practices for working with special needs students, ensuring the highest quality care possible.
- Provided one-on-one support for students with specific needs, enhancing their overall comfort and well-being during transportation.
- Participated in regular team meetings with other bus monitors, drivers, and school staff to discuss best practices and ensure quality service delivery.
- Supported emergency preparedness efforts by participating in drills and maintaining knowledge of emergency procedures.
- Improved student safety by closely monitoring their behavior and ensuring compliance with bus rules.
- Assisted students in using assistive devices such as wheelchairs or lifts when necessary, ensuring their safe transport on the bus.
- Enhanced communication between parents, school staff, and transportation department by promptly addressing concerns and providing updates on student progress.
- Supervised students and maintained discipline on bus to reduce driver distraction.
School Bus Monitor
Ossining Union Free School District
08.2018 - 03.2020
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
- Assisted in training new bus monitors, sharing best practices for maintaining a safe and efficient work environment.
- Participated in regular professional development trainings to stay updated on best practices in student safety protocols.
- Taught and modeled safe bus riding practices to students.
Health Finance Claims Examiner
Maryknoll Fathers and Brothers
10.2016 - 07.2018
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
- Researched claims and incident information to deliver solutions and resolve problems.
- Examined claims forms and other records to determine insurance coverage.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
A/R Follow Up Representative
Advanced Billing Services
10.2013 - 10.2015
- Follow up on outstanding claims and patient balances in a timely manner
- Contacted insurance carriers/ members regarding medical claims and insurance verification
- Sent appeal correspondence to insurance carriers for claims processed incorrectly or denied
- Maintained patient accounts, updating patient information and demographics
- Prepared, reviewed and sent patient statements
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
A/R Representative
ENT and Allergy Associates
08.2011 - 09.2013
- Follow up on unpaid claims in a timely manner
- Sent appeal correspondence to insurance carriers for claims processed incorrectly or denied
- Maintained patient accounts, updating patient information and demographics
- Contacted insurance carriers and members regarding medical claims and insurance verification
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Billing Team Assistant
Hudson River Healthcare
09.2009 - 05.2011
- Prepared and submitted clean claims to various insurance carriers electronically or by paper
- Provided timely and accurate follow up to inquires
- Accurately applied payments to patient accounts in a timely manner
- Responsible for cash management
- Conducted research and reconciliation on transactions
- Performed daily backups on office computer system
- Contacted insurance carriers and members regarding medical claims and insurance verification
- Processed insurance refunds in a timely manner
Education
Certificate - Medical Billing And Coding
Sanford Brown Medical Institute
White Plains04-2009
Skills
- Ability to communicate clearly and effectively in writing and verbally
- Attention to detail and accuracy
- Excellent organizational and time management skills
- Great understanding of medical terminology
- Working knowledge of ICD-10 and CPT coding
- Working knowledge of Medical Manager, NextGen, MBA, E-Clinical Works, and Office Mate
- Proficient in Excel, Word and Outlook
- Ability to maintain confidentiality in compliance with HIPPA regulations
Timeline
Special Needs Bus Monitor
Lakeland Central School District
11.2020 - 06.2023
School Bus Monitor
Ossining Union Free School District
08.2018 - 03.2020
Health Finance Claims Examiner
Maryknoll Fathers and Brothers
10.2016 - 07.2018
A/R Follow Up Representative
Advanced Billing Services
10.2013 - 10.2015
A/R Representative
ENT and Allergy Associates
08.2011 - 09.2013
Billing Team Assistant
Hudson River Healthcare
09.2009 - 05.2011
Certificate - Medical Billing And Coding
Sanford Brown Medical Institute
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