Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ganesh Bisnauthsing

Queens,NY

Summary

  • Strong team player with a passion and love for the hospitality industry
  • Trained and served to the highest levels guests
  • Great service training, from some of the best in the industry

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

26
26
years of professional experience

Work History

General Manager

Williamsburg Pizza
Brooklyn , NY
07.2020 - 11.2023
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Manager

Villa Italia
Newburgh, NY
04.2016 - 06.2019
  • Training, scheduling of staff, uphold service standards, coordinate with kitchen, talk to guest and resolve any issues, opening, closing and all day to day operations and quality control

F&B Manager

Porter house grill
Old Bridge Township, NJ
02.2009 - 11.2015
  • Work closely with front and back of the house management team, hiring, firing, food and beverage orders, marketing and very hands on with guests

Manager

Jax Inn Diner
Queens County, NY
03.2007 - 07.2009
  • Staff training, all beverage orders and training of staff and set beverage sale goals, enforcing standard operating procedures, and guest focused

Cruise Manager

Spirit cruises
New York, NY
01.2003 - 12.2006
  • Same as above

Cruise Manager

World Yacht
New York, NY
03.1998 - 12.2001
  • Training of staff, enforcing standard operating procedures, table assignments, staff sections, planning of events including very specific timings for each individual cruise, maintaining a clean and uniformly set up dining room, making sure guests receive the highest level of service and quality of food including presentation of each dish, setting beverage goals and reconciliation of each and every shift and much more.

Education

Hospitality management

Le batelage
Souillac, Savanne District
11.1997

Skills

  • Staff training
  • Vendor management
  • Quality control
  • Policy compliance
  • Customer service
  • Operational efficiency
  • Conflict resolution
  • Team leadership
  • Performance evaluation
  • Effective communication
  • Problem solving
  • Time management
  • Safety protocol
  • Goal setting
  • Event management and promotion
  • Employee scheduling
  • Staff-retention programs
  • Team building
  • Operations oversight
  • Inventory control
  • Team player
  • Team training and development
  • Staff management

Timeline

General Manager

Williamsburg Pizza
07.2020 - 11.2023

Manager

Villa Italia
04.2016 - 06.2019

F&B Manager

Porter house grill
02.2009 - 11.2015

Manager

Jax Inn Diner
03.2007 - 07.2009

Cruise Manager

Spirit cruises
01.2003 - 12.2006

Cruise Manager

World Yacht
03.1998 - 12.2001

Hospitality management

Le batelage

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