Ganesh Peddappavalla
Jersey City,NJ
Summary
Detail-oriented data analyst skilled in SQL programming and dashboard development. Proven ability to analyze trends and provide actionable insights, contributing to improved decision-making and process enhancements.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Junior Data Analyst
weller health care IT
Jersey City, New Jersey
12.2025 - Current
- Collaborated with team members to investigate healthcare trends and patterns, contributing to data-driven decision-making.
- Documented data analysis procedures, ensuring consistency and accuracy across analyses.
- Documented procedures for data analysis to ensure consistency and accuracy.
- Provided technical support for analytical tools like Excel, Tableau, Power BI, and SAS, enhancing user proficiency.
- Analyzed customer feedback surveys in order to identify areas of improvement within the organization.
- Collaborated with colleagues on various projects to achieve common goals. with team members to investigate healthcare trends and patterns.
- Collaborated with team members to analyze healthcare trends and patterns.
- Created detailed process flows and user stories to document system requirements and design solutions.
Business Analyst Intern
Symplore
Jersey City, New Jersey
03.2025 - 11.2025
- Collaborated with stakeholders to gather reporting requirements and insights.
- Developed interactive dashboards using Power BI for data visualization.
- Performed gap analysis between current state and desired future state of business processes.
- Created documentation for reporting procedures and dashboard functionalities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Collaborated with team members in designing test plans for quality assurance purposes.
- Assisted in developing customer service processes that improved customer satisfaction ratings by 20%.
Customer Service and Operations Analyst
Interglobe Aviation Private Limited
Jersey City, New Jersey
07.2021 - 07.2023
- Analyzed customer service data to identify trends and improve service quality.
- Resolved customer inquiries through various channels, ensuring timely and accurate responses.
- Collaborated with management to implement process improvements in customer interactions.
- Managed customer data in CRM systems to ensure accuracy and accessibility.
- Collaborated with cross-functional teams to improve product features, pricing models and services offerings.
- Supported marketing campaigns by providing insights into target demographics.
- Analyzed flight operations data to identify trends and improve efficiency.
Education
Master of Science - Business Analytics
Scared Heart University
CT12-2024
Skills
- Data analysis
- SQL programming
- Dashboard development
- Data visualization
- Business intelligence
- Data validation
- Database management
- Process improvement
- Customer insights
- Team collaboration
- Stakeholder engagement
Languages
English
Full Professional
Certification
- Advanced Tableau Training (SHU)
- Budgeting and Scheduling projects
Timeline
Junior Data Analyst
weller health care IT
12.2025 - Current
Business Analyst Intern
Symplore
03.2025 - 11.2025
Customer Service and Operations Analyst
Interglobe Aviation Private Limited
07.2021 - 07.2023
Master of Science - Business Analytics
Scared Heart University