Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ganka LeCompte

Summary

Energetic, resourceful, and reliable administrative professional with a strong background in customer service and executive support. Known for exceptional problem-solving abilities and performing well under pressure. Highly adaptable and quick to learn new policies and procedures, with a consistent focus on meeting organizational goals.


Overview

13
13
years of professional experience

Work History

Secretary

Tahoma School District
08.2024 - Current
  • Utilized MS Suite, Google Workspace, BoardDocs and Skyward to perform general secretarial duties and complete special projects as assigned.
  • Greeted and interacted with the public visiting the building; ensuring the daily meeting room schedules are accurate and properly displayed; the lobby is presentable.
  • Answered incoming phone calls at the Central Services Center at the Tahoma School District and directing them to the necessary party.
  • As a backup to the Executive Assistant to the Superintendent and the Board of Directors, completed meal orders for meetings as needed, assisted with room set up and event take down.
  • Distributed correspondence, shredding, organizing, filing documents with high level of confidentiality.
  • Prepared packets with educational materials for the Teaching & Learning Department.
  • Verified the monthly check batches for accuracy for the Finance Department.
  • Performed daily background checks with WSP, clearance and management of the school district's volunteers’ database.
  • Entered POs in Skyward for the Superintendent’s office as needed and filing the necessary paperwork.
  • Entered credit card transactions in Skyward for the Superintendent’s and Student Services’ Offices monthly and filing the necessary paperwork.

Executive Administrative Assistant

Pechkovskyi, LLC
03.2023 - Current
  • Managed the executive's calendars, scheduled in-person and virtual meetings and appointments.
  • Arranged and booked domestic and international travel for the executive, made restaurant-, hotel-, travel-, and other experiences reservations, and handled special requests.
  • Maintained and updated large client databases and managed confidential client records.
  • Set up work orders, billing, and scheduled and managed projects with vendors for seller clients prior to listing their homes for sale.
  • Prepared billing and maintained detailed records of any payments made to and by the team, performed general bookkeeping for the company.
  • Assisted the executive with setting up an additional business by opening a new LLC with the State of Washington, filed annual reports with DOR and Secretary of State for both LLCs. Maintained monthly P&L statements and participated in monthly budgeting meetings.
  • Handled calls with clients, partners, vendors, and all other parties involved in the business transactions and responded to all their requests.
  • Handled all transaction coordination services for the company by following detailed checklists, timelines of all contingencies, communicating with buyer/seller clients, lenders, title and escrow companies, etc.
  • Managed a large volume of written and electronic communication with various parties such as clients, builders, mortgage lenders, escrow companies, etc.
  • Drafted, formatted, and proofread real estate contracts and other important documents for clients. Maintained a database of records with all executed contracts and necessary paperwork, in accordance with all records retention requirements by WA state laws.
  • Handled the expenses for the team and prepared expense reports for all business expenses, cross-checking for accuracy.
  • Created job posts on Indeed.com and Upwork.com and assisted with vetting, interviewing, hiring, training and onboarding new talent with the team.
  • Supervised door knocking team’s productivity and managed weekly payroll for the team members and contractors.
  • Managed office supplies and stationery inventory and placed orders as needed.
  • Planned semi-annual client appreciation events with over 100 attendees.

Real Estate Broker

Windermere Real Estate
06.2019 - 03.2023
  • Identified clients through networking, marketing, and 'farming' within a selected geographical area.
  • Prepared business plans, profit and loss statements, and annual budgets.
  • Analyzed market data in detail, to prepare comparative marketing analyses for homes in the respective geographical areas for seller and buyer clients.
  • Hired vendors and managed projects for clients selling their homes.
  • Designed customized marketing campaigns for each client and gathered analytics and success rates.
  • Delivered exceptional customer experiences through the lifecycle of the real estate transactions and later continued maintaining positive relationships to ensure referral business.
  • Conducted successful negotiations between buyers and sellers to complete transactions with a win-win outcome for all involved parties.

Events Manager and Guest Services

Marriott Hotels
05.2012 - 03.2016
  • Engaged in selling hotel room blocks and meeting spaces in a 527-room dual hotel property, operating under the Marriott Hotels umbrella.
  • Responsible for negotiating the details of contracts with clients from the Social Groups segment.
  • Managed complex calendars for meeting spaces, F&B orders, A/V equipment rental, etc and managed the events.
  • Prepared invoices for hotel stays, ensuring that all charges that occurred by guest groups during the stay were correctly reflected on the bill.
  • Participated in weekly occupancy and budget forecasting meetings and group resume meetings with the hotel’s General Manager and upper management of the various departments in the hotel.
  • Assisted with the training of new hires, monitored their performance throughout their probationary period and gave the managers on duty feedback regarding new employees' progress.

Education

Bachelor’s Degree - Communication

UNIVERSITY OF ILLINOIS AT CHICAGO
Chicago, IL
05.2014

Associate Degree - Hospitality and Tourism Management

NORTHWESTERN COLLEGE
Chicago, IL
05.2007

Skills

  • Complex problem-solving
  • Business correspondence
  • Calendar management
  • Task prioritization and time management
  • Customer service
  • Event planning
  • Travel coordination
  • Operations management
  • Sales and marketing
  • Microsoft Office Suite

Timeline

Secretary

Tahoma School District
08.2024 - Current

Executive Administrative Assistant

Pechkovskyi, LLC
03.2023 - Current

Real Estate Broker

Windermere Real Estate
06.2019 - 03.2023

Events Manager and Guest Services

Marriott Hotels
05.2012 - 03.2016

Associate Degree - Hospitality and Tourism Management

NORTHWESTERN COLLEGE

Bachelor’s Degree - Communication

UNIVERSITY OF ILLINOIS AT CHICAGO