Summary
Overview
Work History
Education
Accomplishments
Timeline
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Gannon Heisler

Tucson,Arizona

Summary

With a robust background spanning technical installations, customer service, and food and beverage operations, I bring a versatile and dynamic skill set ideal for a variety of professional environments. My hands-on experience in both specialized technical roles and high-paced hospitality settings has honed my abilities in problem-solving, customer engagement, and project management. Committed to excellence and continuous improvement, I am eager to contribute my expertise and proactive approach to a forward-thinking team.

Overview

5
5
years of professional experience

Work History

Host/Barback

Gravity Haus
Breckenridge, Colorado
05.2019 - 01.2021
  • Effectively managed the welcoming, seating, and overall guest flow of a busy boutique hotel's dining service, maintaining a high level of customer service during peak times.
  • Supported bar staff by preparing work areas, restocking supplies, and maintaining cleanliness, which contributed to an efficient and hygienic service environment.
  • Coordinated with kitchen and bar staff to streamline service processes, reducing wait times and improving customer feedback scores.
  • Handled complex reservation systems, efficiently resolving scheduling conflicts and accommodating special requests to enhance guest experience.

Heat Tape Installation

Ked Martin Roofing Company
Breckenridge, CO
06.2021 - 07.2023
  • Expertly installed, tested, and maintained electric heat tape systems on residential and commercial properties, significantly reducing winter ice buildup and preventing potential damages.
  • Troubleshot and repaired existing systems, improving longevity and performance through meticulous maintenance practices.
  • Collaborated with contractors and property owners to design customized installation plans, enhancing customer satisfaction and building strong professional relationships.
  • Conducted safety inspections and ensured compliance with local building codes and safety standards.

Server/Barback

Ein Prosit
Frisco, CO
06.2021 - 07.2024
  • Provided exceptional table service to an average of 50+ customers per shift in a fast-paced environment, maintaining high standards of customer service and efficiency.
  • Increased beverage sales by recommending and upselling German beers and specialty drinks based on customer preferences and meal pairings.
  • Quickly and accurately processed customer payments, including cash handling and credit card transactions, ensuring accurate end-of-day financial tallies.
  • Resolved customer complaints with patience and professionalism, turning potential negative experiences into positive ones and securing repeat patronage.

Education

Bachelor of Science - Finance

University of Arizona
Tucson, AZ
05-2026

Associate of Arts - Business

Colorado Mountain College
Breckenridge, CO
12-2024

Accomplishments

  • President's Honor List - Summer 2023
  • President's Honor List - Summer 2024
  • Dean's Honor List - Fall 2024

Timeline

Heat Tape Installation

Ked Martin Roofing Company
06.2021 - 07.2023

Server/Barback

Ein Prosit
06.2021 - 07.2024

Host/Barback

Gravity Haus
05.2019 - 01.2021

Bachelor of Science - Finance

University of Arizona

Associate of Arts - Business

Colorado Mountain College

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Gannon Heisler