Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaonuchi Yang

Stacy,MN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

9
9
years of professional experience

Work History

Assembly Worker

Omnetics
08.2018 - Current
  • Completed assigned tasks quickly to decrease production time.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Notified supervisor of issues with equipment or production.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.

Personal Care Assistant

Hmong Home Health Care
10.2017 - 08.2018
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities, running errands, and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Planned activities to encourage movement, stretching and strength building.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

Call Center Agent

Alorica
03.2018 - 04.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Maintained and managed customer files and databases.
  • Sought out extra training opportunities to enhance customer relationship management abilities.

Homework Tutor

Keystone Community Service
09.2016 - 03.2017
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Maintained tutoring records to adjust instruction and update parents on student progress.

Cashier

Super Target
04.2016 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Dari-Ette Drive In
07.2014 - 10.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Saint Paul College - A Community And Technical College
Saint Paul, MN

High School Diploma -

Harding Sr High School
Saint Paul, MN
06.2016

Skills

  • Safe Work Practices
  • Component Checking
  • Fabrications Knowledge
  • Quality Assurance Controls
  • Measuring Tools
  • Skilled in Final Assembly Processes
  • Training Junior Team Members
  • Following Procedures and Protocols
  • Customer Needs Assessments
  • Compliance Issues
  • Product Trimming
  • Assembly and Production
  • Product Loading and Unloading
  • Work Instructions
  • Safety Management
  • Assembly Understanding
  • Components Assembly
  • Accuracy
  • Attentive to Detail
  • Current Good Manufacturing Practices (CGMP)
  • Team Communication
  • Stacks Understanding
  • Quality Inspections
  • Data Entry and Recording
  • Measurement and Calibration
  • Following Directions
  • Checking Tolerances
  • Work Assignments
  • Product Assembly
  • Receipt and Refund Issuance
  • Microsoft Office
  • Cash Management
  • Order Verification
  • Process Transactions
  • Customer Service Excellence
  • Scanner Operation
  • Customer Transactions
  • Personal Care Assistance
  • Clean Living Spaces
  • Medication Management
  • Communication Assistance
  • Attentive to People
  • Light Housekeeping
  • Direct Patient Care
  • Daily Logs
  • Cook Healthy Meals
  • Household Tasks
  • Household Organization
  • Shopping and Errands
  • Performance Monitoring
  • Call Center Operations
  • Call Volume Analysis
  • Reading Comprehension
  • Order and Refund Processing
  • Problem-Solving Skills
  • Calm and Professional Under Pressure
  • Answering Questions
  • Data Entry
  • Online Systems
  • Inbound Customer Calls
  • HIPAA Guidelines
  • Child Development
  • Tutoring and Student Assistance
  • Activity-Based Learning
  • Inspiring Love of Learning
  • Team Collaboration
  • Student Motivation
  • Curriculum Review and Lesson Preparation
  • Building Blocks of Learning
  • Group Activities
  • Reinforce Knowledge
  • Innovative Teaching Methods
  • Tutoring

Timeline

Assembly Worker

Omnetics
08.2018 - Current

Call Center Agent

Alorica
03.2018 - 04.2018

Personal Care Assistant

Hmong Home Health Care
10.2017 - 08.2018

Homework Tutor

Keystone Community Service
09.2016 - 03.2017

Cashier

Super Target
04.2016 - 05.2016

Cashier

Dari-Ette Drive In
07.2014 - 10.2014

Saint Paul College - A Community And Technical College

High School Diploma -

Harding Sr High School

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Gaonuchi Yang