Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Garcia Belinga Mezene

Lowell,MA

Summary

Dynamic inventory management professional with proven expertise at Cardinal Health, specializing in cycle counting and stock coordination. Known for optimizing processes and enhancing team productivity, while demonstrating meticulous attention to detail. Achievements include resolving discrepancies effectively and improving customer satisfaction through efficient return processing and communication. Career goals include further developing leadership skills to drive operational excellence.

Overview

7
7
years of professional experience

Work History

QIC COORDINATOR

Cardinal Health
West Boylston, MA
03.2023 - Current
  • Trained new employees on inventory management practices and procedures.
  • Conducted daily inventory checks to ensure accuracy of stock levels.
  • Coordinated inventory, stocking and ordering.
  • Investigated discrepancies between physical counts and computer-generated reports.
  • Processed customer returns and researched underlying reasons.
  • Conducted physical restocking of returned items (Baxter and Vantive), and initiated customer credits using JDE.
  • Processed service issues on CRM.
  • Performed inventory cycle counting and identified discrepancies.
  • Led physical counts and reconciled discrepancies to maintain accurate inventory records.
  • Organized regular training sessions for personnel responsible for stocking, organizing, and controlling inventories.

Team Leader

Cardinal Health
Bedford, MA
01.2020 - 03.2023
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Facilitated timely printing of customer orders.
  • Corresponded with customers via email to ensure timely dispatch of delayed orders.
  • Collaborated with dock staff to load and ship accurate orders promptly.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Identified and resolved shipping and packaging errors.

Picker Packer

Cardinal Health
Bedford, MA
08.2018 - 01.2020
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Completed shipping paperwork, attached appropriate labels, and scanned barcodes for tracking (FedEx and UPS).
  • Provided assistance in other areas of the warehouse when needed, including dock duties.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.

Education

Bachelor of Technology - Banking And Finance

Catholiv University of Buea
Buea, Cameroon
12-2015

Skills

  • Inventory management
  • Stock coordination
  • Cycle counting
  • Team leadership
  • Return processing
  • Attention to detail
  • Multitasking and organization
  • MS office
  • CRM software
  • ECC
  • SmartSolve
  • Sort Safe
  • Aims

Languages

English
Professional
French
Full Professional

Timeline

QIC COORDINATOR

Cardinal Health
03.2023 - Current

Team Leader

Cardinal Health
01.2020 - 03.2023

Picker Packer

Cardinal Health
08.2018 - 01.2020

Bachelor of Technology - Banking And Finance

Catholiv University of Buea

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Garcia Belinga Mezene