Garden Arechiga
PORTLAND,OR
Summary
Detail-oriented housekeeper with a strong background in maintaining high hygiene standards and optimizing operational efficiency. Proven ability to train teams and enhance customer satisfaction through effective communication and collaboration.
Dedicated professional with experience in housekeeping and customer service. Skilled in implementing cleaning protocols and training team members, driving operational efficiency while ensuring exceptional service standards. Seeking to leverage expertise to support organizational goals.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Housekeeper
Legacy Health Emanuel Hospital
Portland, OR
05.2023 - Current
- Implemented thorough cleaning protocols to maintain hospital hygiene standards.
- Collaborated with nursing staff to address specific cleaning needs and priorities.
- Trained new team members on cleaning techniques and safety procedures, enhancing team performance.
- Organized and restocked supplies to ensure operational efficiency in patient care areas.
Customer Service Representative
Port Laundry
Portland, OR
06.2017 - 08.2022
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Developed and implemented strategies to enhance customer experience and retention.
- Processed orders and returns efficiently using POS systems.
- Trained new staff on customer service protocols and operational procedures.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - General Studies
James Maddison School
Portland, ORSkills
- Housekeeping
- Bathroom cleaning
- Customer service
- Restroom sanitation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeper
Legacy Health Emanuel Hospital
05.2023 - Current
Customer Service Representative
Port Laundry
06.2017 - 08.2022
No Degree - General Studies
James Maddison School