Garett Herold
Gilbert,SC
Summary
Proven leader with a track record of enhancing customer satisfaction at Kona Ice through exceptional service and team collaboration. Skilled in cash handling and leveraging strong work ethic to exceed sales goals. Expert at multitasking and suggestive selling, consistently achieving positive outcomes in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server
Solé on the Green
Clemson, SC
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Cashier, Stockman, Department Head
Hobby Lobby
Lexington, SC
05.2021 - 05.2024
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Stocked, tagged, and displayed merchandise as required
- Addressed customer needs and made product recommendations to increase sales
- Learned duties for various positions and provided backup at key times
Shift Leader
Kona Ice
Columbia, SC
08.2020 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities
- Completed cash and credit card transactions accurately using POS software
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
Education
Bachelor of Science - Marketing
CLEMSON UNIVERSITY
Clemson, SC04.2026
Associate of Arts - Business Administration and Management
MIDLANDS TECHNICAL COLLEGE
West Columbia, SC04.2024
High School Diploma -
LEXINGTON HIGH SCHOOL
Lexington, SC06.2022
Skills
- Cash handling
- Strong work ethic
- Service prioritization
- Suggestive selling
- Exceptional customer service
- Team collaboration
References
- Bryn Sarvis, Founding & Managing Partner, Sarvis Law Firm, (803) 604-2910, bsarvis@sarvislaw.com
- Amy Evans, Founding Partner, Amy Evans Accounting Services LLC, (803) 781-8091, amy@amyevansacct.com
- Juan Parker, Entrepreneurship & Personal Finance Teacher, Lexington High School, (918) 565-8324, juhowpark@gmail.com
Languages
Spanish, Limited Working
Timeline
Server
Solé on the Green
08.2024 - Current
Cashier, Stockman, Department Head
Hobby Lobby
05.2021 - 05.2024
Shift Leader
Kona Ice
08.2020 - 12.2020
Bachelor of Science - Marketing
CLEMSON UNIVERSITY
Associate of Arts - Business Administration and Management
MIDLANDS TECHNICAL COLLEGE
High School Diploma -
LEXINGTON HIGH SCHOOL
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