Garett Wilson
Des Moines,IA
Summary
Dynamic professional with extensive experience in crew management and safety protocols at Wright Tree Services. Proven track record in enhancing productivity through effective team coordination and training initiatives. Skilled in multitasking and issue troubleshooting, fostering a collaborative environment that boosts employee morale and customer satisfaction. Committed to continuous improvement and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Crew Leader
Wright Tree Services
10.2025 - Current
- Supervised daily operations ensuring adherence to safety protocols and quality standards.
- Trained new crew members on equipment usage and safety procedures.
- Coordinated work schedules to optimize crew efficiency and resource allocation.
- Conducted site assessments to identify hazards and plan tree maintenance activities.
- Implemented improved workflows enhancing productivity across team tasks.
- Provided guidance in emergency response situations, minimizing risks during operations.
- Trained employees in time management and proper ways to complete job duties.
- Collaborated with management to develop training programs for skill enhancement initiatives.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
Sales Manager
Globe Life Insurance
Iowa
02.2020 - Current
- Developed and executed strategic sales plans to enhance market penetration and drive revenue growth.
- Led training sessions to empower team members on product knowledge and effectiveness.
- Conducted regular sales meetings to review progress, set targets, and motivate team performance.
- Established strong relationships with key clients, ensuring high levels of satisfaction and retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Spearheaded launch of new sales PowerPoint for group business
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Built relationships with customers and community to establish long-term business growth.
- Developed and sustaining over 4 new territories and over 30 new business accounts.
Tree Climber
Total Tree Care
North Liberty, IA
06.2025 - 10.2025
- Assessed tree health to identify hazards and recommend appropriate care strategies
- Executed precision cuts to ensure structural integrity during tree trimming operations
- Mentored junior climbers on safety protocols and climbing techniques
- Operated chainsaws and climbing gear for safe tree removal and maintenance
Supervisor of Factory Operations
Hagie Manufacturing
Clarion, IA
03.2012 - 11.2019
- Oversaw daily production schedules to ensure operational efficiency and meet quality standards.
- Trained and mentored staff on safety protocols and equipment usage for enhanced workplace safety.
- Implemented process improvements that reduced downtime and optimized production workflows.
- Analyzed workflow data to identify bottlenecks and propose corrective actions for enhanced productivity.
- Fostered a culture of continuous improvement by encouraging team involvement in problem-solving initiatives.
- Collaborated with cross-functional teams to align production goals with overall business objectives.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
- Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Implemented policies and standard operating procedures for continuous improvement.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Education
High School Diploma - Leadership
Clarion Goldfield High School
Clarion, IA05.2002
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Crew coordination
- Work Planning and Prioritization
- Issue troubleshooting
- Delegating work
- Team management
- Employee management
- Equipment inspection
- Verbal and written communication
- Documentation and reporting
- Crew scheduling
- Jobsite safety
- Product knowledge
Certification
CPR training
Timeline
Crew Leader
Wright Tree Services
10.2025 - Current
Tree Climber
Total Tree Care
06.2025 - 10.2025
Sales Manager
Globe Life Insurance
02.2020 - Current
Supervisor of Factory Operations
Hagie Manufacturing
03.2012 - 11.2019
High School Diploma - Leadership
Clarion Goldfield High School