Garfield Griffin
Greenville,SC
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager of Operations
Lidl Grocery Retailer USA
Bowie, MD
06.2022 - Current
- Oversee daily Operations of a German Grocery Retailer which generates 25 million dollars annually.
- Responsible for Managing a staff of two ASM and five store supervisors and 35 associates.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Co- Store Manager
Price Rite Marketplace
Rosedale, MD
06.2021 - 06.2022
- Prepared annual budget, scheduled expenditures, and analyzed variances.
- Oversees daily operations of 15 million annual sales volume.
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in perishable inventory management, frozen foods and meat department.
- Trained staff of 35 employees during, demonstrations, meetings, conferences and workshops.
- Increased store cleanliness which resulted in 95% Q & A rating for store standards, Quality Assurance hired by Price Rite (Quarterly Inspections) and Department of Health. Executed 100% COVID standards for cleaning by CDC standards .
Store Manager
Aldi Inc.
Lanham, MD
06.2017 - 06.2021
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Completed weekly profit and loss performance reports
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Created work schedules according to sales volume and number of employees
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
- Performed calculations in payroll categories such as overtime, vacation and sick hours/Payroll management
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures
- Supervised surveillance, detection and criminal processing related to theft and criminal cases
District Store Manager
Family Dollar Stores Inc.
Baltimore, MD
05.2012 - 06.2017
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs
- Performed mandatory audits to ensure compliance in all areas were met
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Managed scheduling for store shifts to accomplish proper staffing at all times
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Shrinkage rated at 1.5%
- Trained new Store Managers on store operations and policies
- Loss prevention and asset protection
Store Manager
Save A Lot Inc.
Baltimore, MD
06.2004 - 08.2011
- Drove branch sales to achieve 20% ranking among 30 locations company-wide annually
- Oversaw daily operations of 10 million dollar yearly grocery food chain store
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Schedule and oversee staff of 4 assistant managers, 2 perishable clerks
and 14 associates - Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
Regional Sales Manager/District Manager
General Nutrition Centers/GNC Store
Northern Virgina District, VA
03.1998 - 05.2004
- Managed 44 sales specialists and generated over $1 million in sales annually
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels
- Achieved regional sales goal of 5% by completing audits, resolving problems, training staff members and completing action plans
- Analyze sales reports and address shrink indicators
- Oversaw and Managed 22 store managers and 44 assistants
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
- Regularly hit 100% of quota
Education
High School Diploma -
Edmondson High School
Baltimore, Maryland06.1991
Skills
- Team leadership and coaching
- Maximizing profitability
- Relationship building and management
- Order management
- Database management
- Mathematical aptitude
- Financial operations management
- Goals and performance
Accomplishments
- Proven track record of sales growth and shrink management
- Accepted management advancement program in 2014
- Voted Rookie Manager of the Year in 2008
- Promoted to Regional Sales Director in 2001
- Effectively oversaw and staffed two store locations
Timeline
Assistant Store Manager of Operations
Lidl Grocery Retailer USA
06.2022 - Current
Co- Store Manager
Price Rite Marketplace
06.2021 - 06.2022
Store Manager
Aldi Inc.
06.2017 - 06.2021
District Store Manager
Family Dollar Stores Inc.
05.2012 - 06.2017
Store Manager
Save A Lot Inc.
06.2004 - 08.2011
Regional Sales Manager/District Manager
General Nutrition Centers/GNC Store
03.1998 - 05.2004
High School Diploma -
Edmondson High School