Garfield James
Hilton Head Island,US
Summary
Dynamic culinary professional with extensive experience, excelling in safety management and customer service. Proven track record in streamlining operations and enhancing guest satisfaction through effective team collaboration and critical thinking. Skilled in menu planning and conflict resolution, consistently delivering exceptional dining experiences.
Overview
6
6
years of professional experience
Work History
Cook
The Sea Pines Resort
Hilton Head Island, SC
04.2026 - Current
- Prepared high-quality dishes according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Collaborated with team members to streamline food prep processes and reduce service times.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Line Cook
Saddleback Ski Resort
Rangeley, Maine, United States
12.2025 - 04.2026
- Complied with up to date portion standards, quality standards and kitchen methods.
- Worked quickly and flexibly to keep up with high volume of food orders per shift.
- Prepared ingredients for daily menu items.
- Adapted quickly to new cooking techniques and cuisines, displaying versatility.
- Collaborated with front and back-of-house team members to avoid service delays.
- Produced consistent results by memorizing recipes, portion sizes, and plating techniques.
- Maintained open communication with other kitchen staff for efficient workflow.
- Operated various kitchen equipment such as grills, fryers, ovens, and slicers safely.
Culinary Operations Host
Dollywood Parks and Resorts
Pigeon Forge, Tennessee, US
09.2023 - 11.2025
- Managed scheduling needs for culinary team while ensuring adequate coverage during peak hours.
- Trained new employees on proper cooking techniques, presentation, and kitchen protocol.
- Demonstrated strong leadership skills by providing guidance and support to junior staff members.
- Uphold high standards of food safety, sanitation, and cleanliness in all work areas.
- Collaborated with culinary team to develop seasonal menus and daily specials.
Food & Beverage Team Lead
Six Flags Darien Lake
Corfu, New York, US
05.2023 - 11.2025
- Enforced policies and quality standards through supervision and performance reviews.
- Trained team to provide high quality service to guarantee customer satisfaction.
- Minimized costs through food, supply and waste tracking and control.
- Resolved errors and incidents through work review and monitoring.
- Developed staff skills through training and mentoring.
Housekeeping Room Attendant
Six Flags Darien Lake
Corfu, NY
05.2023 - 11.2025
- Collaborated with team members to ensure efficient room turnover.
- Inspected rooms for quality assurance and adherence to standards.
- Responded promptly to guest requests, ensuring timely service delivery.
- Implemented processes to enhance operational efficiency and guest satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Maintained cleanliness and organization of guest rooms and public areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Server
AC Hotel
Jamaica, Kingston
06.2020 - 08.2023
- Communicated professionally with customers, colleagues, and supervisors.
- Kept food service and preparation areas clean and neat.
- Entered orders into computer system to coordinate with kitchen staff.
- Listened to guest needs and responded promptly for personalized service.
- Took accurate food and drink orders from patrons utilizing POS system.
- Provided exceptional customer service to patrons, ensuring memorable dining experience.
Education
Hospitality Management, Accommodation Services
Kingston Technical High School
Kingston, Jamaica06.2019
Skills
- Policy Compliance
- Safety Management
- Interpersonal Skills
- Customer Service
- Equipment Operation
- Service Excellence
- Conflict Resolution
- Adaptability
- Critical Thinking
- Negotiation
- Customer Retention
- Prep work
- Line management
- Stock rotation
- Kitchen station setup
- Workstation cleanliness
- Food safety standards
- Reliable and trustworthy
- Knife skills
- Customer service
- Safe food handling
- Attention to detail
- Time management
Timeline
Cook
The Sea Pines Resort
04.2026 - Current
Line Cook
Saddleback Ski Resort
12.2025 - 04.2026
Culinary Operations Host
Dollywood Parks and Resorts
09.2023 - 11.2025
Housekeeping Room Attendant
Six Flags Darien Lake
05.2023 - 11.2025
Food & Beverage Team Lead
Six Flags Darien Lake
05.2023 - 11.2025
Server
AC Hotel
06.2020 - 08.2023
Hospitality Management, Accommodation Services
Kingston Technical High School