Garfield Jugar
West Park,FL
Summary
Innovative middle school mathematics teacher bringing 8-year background instructing students. Expertise in classroom oversight, course planning and behavior management. Successful at collaborating with teachers, administrative leaders and support specialists to meet individual student needs. Committed to encouraging higher-order thinking to increase student performance.
Overview
12
12
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Adjunct Mathematics Instructor
Broward College - South Campus
Pembroke Pines, FL
08.2023 - Current
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Encouraged critical thinking and problem-solving to help students develop mathematical reasoning. - Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
- Teach assigned undergraduate courses in flexible learning environment such as in-person, blended, live and online.
- Successfully taught College Algebra with Pre-requisite (MAC1105R).
Adjunct Mathematics Instructor
Miami Dade College - North Campus
Miami, FL
03.2023 - Current
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
- Organized, prepared, and revised Elementary Statistics course material and applied technological options for online and course-related software.
- Teach assigned undergraduate courses in flexible learning environment such as in-person, blended, live and online.
- Successfully taught College Algebra (MAC1105), Elementary Statistics (STA2023), and Business Calculus (MAC2233).
Call Center Quality Manager
IQor Miramar
Miramar, FL
04.2018 - Current
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Launched quality assurance practices for each phase of development
- Monthly observation of at least 50 customer interactions.
Middle School Mathematics Teacher
McNicol Middle School
Hollywood, FL
07.2015 - Current
- Prepared and implemented lesson plans covering required course topics.
- Provided meaningful math instruction to improve math skills of children.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Used Canvas and Pinnacle to upload student grades and absence data into district computer systems.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Cultivated relationships with parents for complete support network.
- Administered and graded tests and assignments to evaluate students' progress of at least 100 students.
Call Center Operations Supervisor
IQor Miramar
Miramar, FL
10.2011 - 04.2018
- Developed quality employees within call center to take over leadership positions.
- Established and oversaw performance targets for team of 10-20 call center associates.
- Determined quality assurance benchmarks and set standards for improvement.
- Conducted performance reviews for staff members to reduce resolution times and improve customer satisfaction ratings.
- Maintained call center equipment in good working order to maximize productivity.
- Collected and analyzed call center statistics, sales rates, costs, and customer service metrics.
Education
Master of Science - Mathematical Science
The University of West Florida
Pensacola, FL05.2022
Bachelor of Arts - Mathematics Education
Florida International University
Miami, FL07.2015
Associate of Arts - Mathematics
Miami-Dade College
Miami, FL04.2011
Post Graduate Program in Data Science And Business Analytics - Data Science
University of Texas At Austin
Austin, TX 10.2022 - 07.2023
Skills
- Proficient in Microsoft Office 365
- Problem-Solving
- Written Communication
- Teamwork and Collaboration
- Critical Thinking
- Self-Motivated
- Quality processes
- Operational improvements
- Statistical analysis skills
- Employee supervision
- Knowledge of quality systems
- Knowledge of LMS: Canvas & D2L
Certification
PROF-5 YR - ACADEMIC MATHEMATICS GRADES 6-12
Certificate Number:1277539
Research
Ordinal Logistic Regression on Predictors of lung Cancer - Capstone Project in Mathematics or Statistics (Jan 2022 - May 2022)
Alyssa S, Garfield J, and Daniel S: - University of West Florida
- predict risk of lung cancer from risk factors and symptoms
- ordinal regression allows regression using cumulative probabilities and log odds
- coughing blood (10x), clubbing fingers, and fatigue are significant symptoms of lung cancer
- smoking contributes to lung cancer but other environmental and biological factors can influence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Adjunct Mathematics Instructor
Broward College - South Campus
08.2023 - Current
Adjunct Mathematics Instructor
Miami Dade College - North Campus
03.2023 - Current
Post Graduate Program in Data Science And Business Analytics - Data Science
University of Texas At Austin
10.2022 - 07.2023
Call Center Quality Manager
IQor Miramar
04.2018 - Current
Middle School Mathematics Teacher
McNicol Middle School
07.2015 - Current
Call Center Operations Supervisor
IQor Miramar
10.2011 - 04.2018
PROF-5 YR - ACADEMIC MATHEMATICS GRADES 6-12
Certificate Number:1277539
Master of Science - Mathematical Science
The University of West Florida
Bachelor of Arts - Mathematics Education
Florida International University
Associate of Arts - Mathematics
Miami-Dade College
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