Garfield Smith Jr
New York,NY
Summary
A dedicated and disciplined individual with a diverse background encompassing military service, college education, and experience in both the hospitality and retail sectors. Possesses strong leadership, teamwork, and problem-solving skills cultivated through military training and academic pursuits. Demonstrates adaptability and a strong work ethic through successful roles in restaurant management and luxury retail sales, coupled with a keen willingness to learn, adjust on the fly, and grow professionally in dynamic environments.
Overview
3
3
years of professional experience
Work History
Stock Supervisor & Key Holder
Vince LLC (Luxury Retail)
05.2023 - Current
- Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines within the warehouse.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Assisted in the development of standard operating procedures for warehouse processes, contributing to overall operational efficiency.
- Optimized storage space utilization, redesigning warehouse layout to accommodate increasing product lines.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Conducted regular performance reviews for staff members, offering constructive feedback and setting goals for improvement where necessary.
Logistics supply specialist (92Y)
US Military (Army Reserve, USAR)
11.2022 - Current
- Achieved compliance with audit performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Maintained audit trails to adhere to performance requirements.
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
- Recommended efficiencies for improvement of transportation system operations.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
- Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Barista, Busser & Server
Tavern On The Green
03.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Assistant Store Manager
Sweet Green
08.2021 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Associates degree - Accounting
Bachelor of Science - Criminal Justice
Berkeley College
New York, NY06.2027
Skills
- Warehouse Operations
- Stock replenishment
- Demand forecasting
- Forklift Operation
- Lean principles
- Critical Thinking
- Computer Skills
- Clear Communication
- Email and Phone Communication
- Hazard Identification
- Shipping and receiving
- Decision-Making
- Customer Relations
- Work Planning and Prioritization
- Team Management
- Safety standards
Timeline
Stock Supervisor & Key Holder
Vince LLC (Luxury Retail)
05.2023 - Current
Logistics supply specialist (92Y)
US Military (Army Reserve, USAR)
11.2022 - Current
Barista, Busser & Server
Tavern On The Green
03.2022 - 11.2022
Assistant Store Manager
Sweet Green
08.2021 - 03.2022
Associates degree - Accounting
Bachelor of Science - Criminal Justice
Berkeley College
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