Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Garfield Xavier Cruz

Peoria,AZ

Summary


Experienced with leadership and strategic planning in high-stakes environments. Utilizes strong problem-solving and decision-making skills to drive operational success. Track record of effective team leadership and conflict resolution, ensuring mission objectives are met.

Overview

36
36
years of professional experience

Work History

Installer

Shade By Design
04.2024 - 01.2025
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Installed over a hundred shades in climate weather conditions.

Detention Officer

MARICOPA COUNTY SHERIFF'S OFFICE
03.2004 - 04.2024
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Managed hundreds of Inmates daily.

Field Training Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2018 - 01.2024
  • Created and updated Standard Operational Procedures pertaining to assigned designated divisions.
  • Created and Maintained employee hours training spreadsheets for assigned division and the training of partnered FTO's on 2nd and 3rd shift on how to utilize and maintain their own shift records
  • Tracked and maintained AED, Radio and Taser Equipment
  • Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
  • Facilitated effective communication between trainees and senior staff for increased collaboration and teamwork in the field.
  • Collaborated with fellow Field Training Officers to develop innovative teaching methods that resonated with diverse learning styles among trainees.

Transportation Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2013 - 01.2024
  • Transportation of hundreds of incarnated / detained individuals within the state of Arizona.
  • Proactively addressed potential challenges and risks within transport operations, implementing mitigating strategies to ensure minimal disruption in service delivery.

Merit Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2019 - 01.2020
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Evaluated emerging trends/technologies within the industry landscape, making informed recommendations on potential applications/adoption strategies for the division.

Chain Gang Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2007 - 01.2020
  • Ran a crew of at least “15 members, male / female to multiple work sites designated by the Sheriff
  • These crews were molded to work as a cohesive team to get these work assignments completed correctly
  • This ultimately led to some members attaining a job when released from confinement
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained division vehicles upkeep and data log.
  • Maintained purchase order tracking and data log.

Enforcement Support Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2009 - 01.2013
  • Coordinated with outside agencies on arrestee pick-up, transport, and court paperwork.
  • Conducted multiple Animal neglect crimes throughout the county.
  • Conducted high risk residential warrants.
  • Posse Training Coordinator for over 61 Sheriff's Posse entities, with over 3000 members.
  • Multiple Community Relations Events created to connect with community and built trust.
  • Developed comprehensive training programs for new Posse members, ensuring a strong foundation of skills and knowledge.

Recruit Training Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2006 - 01.2007
  • Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
  • Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
  • Boosted team morale and collaboration through effective communication strategies and team-building exercises during training sessions.
  • Delivered high-quality presentations on various topics, using compelling visuals to enhance understanding and engagement among employees.
  • Trained and licensed hundreds of employees to enhance success in field operations.

Madison Intake / 4th Ave Intake Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2004 - 01.2006


  • Maintained Care, Custody, and Control of Facility from start to finish of process within a timely manner
  • Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
  • Utilized strong listening skills when interacting with clients, allowing them to feel heard and understood during the intake process.
  • Collaborated with colleagues to develop best practices for managing challenging client situations.

Repair Lead Management

KARSTEN MANUFACTURING CORP
05.1992 - 01.2004

As an Auditor and a Production Lead

I trained in, and Implemented ISO 9000 Business and ISO 14000 Environmental practices. This was implemented by utilizing the Kanban Just in Time Management method.

  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
  • Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.

Courtesy Clerk

SAFEWAY STORES INC.
01.1989 - 01.1991
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.

Maintenance Clerk

SAFEWAY STORES INC.
01.1989 - 01.1991
  • Scrubbing floor machine, cleaning of store
  • Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
  • Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.

Stocker

SAFEWAY STORES INC.
01.1989 - 01.1991
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise within a timely manner.
  • Maintained a clean and organized store environment for optimal shopping experience.

Education

Some College (No Degree) - Criminal Law / General Studies

Rio Salado College
Phoenix, AZ

Skills

  • General Instructor Certification
  • Field Training Officer Certification
  • Pepperball Instructor
  • Taser Instructor
  • CPR Instructor
  • Oleoresin Capsicum Instructor
  • Weapons Retention Instructor
  • Mechanical Restraints Instructor
  • Defensive Tactics Instructor
  • Patrol Assistance Evaluator
  • Man, Down Evaluator
  • Scenario Actor
  • CPR and BLS Heartsaver First Aid Certification
  • Stop the Bleed Certified
  • AZ Commercial Driver’s License
  • Firearms Certified AZ Post Qualified
  • Kanban Line Management
  • ISO 9000 Business Management Auditor
  • ISO 14000 Environmental Management Auditor

Awards

  • Certificate of Appreciation
  • Meritorious Unit Citation
  • Letters of Appreciation
  • NaCo 2019 Achievement Award
  • Certified Correctional Officer Certification Award
  • Emergency Service Ribbon

Timeline

Installer

Shade By Design
04.2024 - 01.2025

Merit Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2019 - 01.2020

Field Training Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2018 - 01.2024

Transportation Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2013 - 01.2024

Enforcement Support Division Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2009 - 01.2013

Chain Gang Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2007 - 01.2020

Recruit Training Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2006 - 01.2007

Detention Officer

MARICOPA COUNTY SHERIFF'S OFFICE
03.2004 - 04.2024

Madison Intake / 4th Ave Intake Officer

MARICOPA COUNTY SHERIFF'S OFFICE
01.2004 - 01.2006

Repair Lead Management

KARSTEN MANUFACTURING CORP
05.1992 - 01.2004

Stocker

SAFEWAY STORES INC.
01.1989 - 01.1991

Courtesy Clerk

SAFEWAY STORES INC.
01.1989 - 01.1991

Maintenance Clerk

SAFEWAY STORES INC.
01.1989 - 01.1991

Some College (No Degree) - Criminal Law / General Studies

Rio Salado College
Garfield Xavier Cruz