Gargi Majumder
New Jersey,NJ
Summary
Quality Assurance professional with over 15 years of experience in leading QA teams, designing robust testing strategies, across multiple geographies and customers. Proven expertise in test automation, performance testing & Engineering, and Agile methodologies. Recognized for delivering scalable, high performance systems that meet both functional and non-functional requirements
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Assurance Technical Team Lead
Tata Consultancy Services Ltd
12.2023 - Current
- Lead a team of developers, analysts, and engineers working on the IBM OMS (Order Management System) Sterling platform.
- Ensure the scalability and performance of the OMS Sterling system to handle high order volumes
- Oversee the testing of OMS Sterling configurations and customizations including unit testing, integration testing and UAT
- Stay updated on the latest OMS Sterling trends, tools and technologies to drive innovation.
- Strong knowledge of order management processes (eg: order orchestration, inventory management, fulfillment).
- Experience with integration technologies (eg., APIs, EDI, middleware)
- Established metrics-driven approach for monitoring and tracking project progress, ensuring timely delivery of high-quality products.
- Reduced production issues by conducting thorough automated regression testing prior to each release cycle.
- Optimized test automation frameworks, reducing manual testing efforts and increasing test coverage.
Non-Functional Testing Architect
Tata Consultancy Services
05.2022 - 12.2023
- Defined and implemented comprehensive non-functional testing strategy that covers automation, performance, security, reliability and scalability areas.
- Involved in End to End Performance testing activities - Non functional requirement gathering, defining performance strategy, workload analysis, scripting, execution,analysis and shift right testing
- Create and execute capacity model tests for various application modules hosted on Azure Kubernetes based on which Production systems are provisioned
- Leverage Azure Devops pipeline model for implementation of performance execution environment where the load generators can be horizontally as well as vertically scaled with load
- Prepare reusable and scalable testing frameworks for non-functional testing
- Develop custom scripts and utilities to automate non-functional testing processes
Sr NFR Architect & Test Automation Lead
Tata Consultancy Services - Tata Digital
01.2020 - 11.2021
- Involved in performance testing and engineering for Super App implementation and platform services rollout for multiple retail brands
- Involved in performance environment sizing exercise based on which To Be Production environment was built for the Super App
- Understanding the load test profile business processes for the most traversed or used business scenarios in the application for normal, peak and flash sale load profiles and creating load profiles for execution to validate the system scalability
- Involved in performance optimization for front end app rendering using AIM (Akamai Image Manager) for image optimization
- Page Object Model concept implementation for automation framework
Performance Analyst
Tata Consultancy Services
07.2015 - 05.2019
- Design a comprehensive performance test plan and/or test strategy document and perform walkthrough exercise with the peers, project team and management.
- Assist the project team in the creation and review of service level agreements (SLAs) for various applications.
- Create performance scripts using Performance Center (LoadRunner VUGen) with custom code using HTTP/Ajax TruClient / Web services, Citrix, SAP Web UI, Web/HTTP protocols as applicable to emulate real usage of the application.
- Perform Baseline, Load, and Stress & Endurance tests with varying user load depending on the requirement as defined in the Test plan.
- Used New Relic to identity bottlenecks and slow running transactions by analyzing New Relic APM captured metrics and insights. Created performance dashboards for monitoring production critical KPI's
Lead Performance Test Engineer
Tata Consultancy Services
03.2014 - 06.2015
- Involved and pilot the performance testing of SAP transformation project for the customer and effectively optimized and automated the run of 8K SAP batch jobs.
- Involved in Bot creation and deployment using RPA solution to automate critical utility processes to improve scalability, and reduce manual error.
- Created test plans, test strategies, scripts and scenarios for Load, Scalability, Endurance and Stress testing based on business needs & increasing user base.
- Successfully designed & executed capacity tests with various user loads to identify the environment thresholds for Scalability & Capacity planning
- Worked closely with Infrastructure, Development and Test Teams to implement the CI and CD solution (Continuous Implementation/ Continuous Development) using Jenkins
QA Test Analyst
Tata Consultancy Services
11.2009 - 11.2014
- Analyzed Business requirements, functional specifications documents for writing test plans, test cases
- Used Quality Center/HP ALM for Test Plan management, developing test cases and execution
- Preparation/Review of Performance Test Plan, creation/validation of Performance test scripts , test execution and analysis
- Identify functionality and performance issues including database connectivity problems and system crashes under load
- Analyzed issues relating to Indexes, Connection Pools, Garbage collections, Memory heap size etc. and bottlenecks were identified and rectified based on performance recommendations
Education
Bachelor of Engineering - Information Technology
Visvesvaraya Technological University
Skills
- Non functional Testing tools - JMeter, LoadRunner, Selenium, TOSCA
- Software Development practices - BDD, TDD
- Performance Monitoring tools - New Relic, AppDynamics, Dynatrace, Azure application insights, Grafana
- Programming/scripting languages- Java, C, C
- Devops - Azure CI/CD, Jenkins
- Project Management - JIRA, HP ALM, Confluence, Microsoft Project
- Methodologies- Agile, SAFe
- Domain- Retail, Utilities
Certification
Tosca Automation Specialist -2
Tosca Automation Specialist -1
Certified Scrim Master - Scrum Alliance
Certified Associate performance analyst - AppDynamics
Hobbies and Interests
- Reading, Travelling, Blogging
Timeline
Quality Assurance Technical Team Lead
Tata Consultancy Services Ltd
12.2023 - Current
Non-Functional Testing Architect
Tata Consultancy Services
05.2022 - 12.2023
Sr NFR Architect & Test Automation Lead
Tata Consultancy Services - Tata Digital
01.2020 - 11.2021
Performance Analyst
Tata Consultancy Services
07.2015 - 05.2019
Lead Performance Test Engineer
Tata Consultancy Services
03.2014 - 06.2015
QA Test Analyst
Tata Consultancy Services
11.2009 - 11.2014
Bachelor of Engineering - Information Technology
Visvesvaraya Technological University
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