Highly motivated and committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
QUALITY CONTROL MANAGER
COT HOLDINGS LTD.
Newton Industrial, Christ Church
11.2022 - 10.2023
Supported continuous improvement initiatives by establishing and overseeing the implementation of a Quality Management System that enforced standardized processes to drive enhanced quality, productivity, and efficiency.
Trained staff on quality control principles, techniques, and processes.
Maintained comprehensive records of spoilages and errors, conducting in-depth analyses to distinguish between process deficiencies and human error.
Kept records of quality reports and statistical reviews.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Investigated quality concerns raised by clients, conducting thorough assessments to determine liability and suitability for resolution, whether attributed to human error or faulty internal processes.
QUALITY ASSURANCE TECHNICIAN
PINEHILL DAIRY LIMITED
Bridgetown, St. Michael
01.2020 - 01.2022
Performed physical, chemical, and microbiological analyses on raw materials, semi-finished products. and finished products ensuring product quality.
Conducted thorough inspections of all Lab equipment and plant machinery to enforce compliance with good manufacturing processes.
Maintained records of all quality control activities, such as tests and inspections performed.
Provided technical assistance in the development of new products or processes.
Investigated customer complaints related to product quality and reported findings to management.
Created reports summarizing quality assurance activities for upper management review.
Tracked non-conforming material using appropriate documentation systems.
Supported internal audits by verifying accuracy of documents against actual conditions.
Noted results and entered data into Software to track and assess trends.
Determined training needs of staff and organized training interventions to achieve quality standards.
Ensured compliance with GMP regulations throughout the entire production process.
SEASNAL DISPATCHER
FOSTER & INCE, BRIDGETOWN PORT
Bridgetown, St. Michael
01.2016 - 01.2020
Facilitated transfer of guests from different cruise lines to appropriate excursion transport.
Interacted with tourists, providing a warm welcome and ensuring a memorable experience in Barbados.
Facilitated transfers of guests between flights and cruise excursions.
SALES ASSOCIATE
OLYMPUS THEATRES, SHERATON CENTRE
Sheraton Mall, Christ Church
05.2015 - 08.2015
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Food preparation
Ensured patrons were comfortably served, seated and satisfied.
Conducted inventories on a regular basis to track and manage stock levels.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Handled customer complaints in a professional manner.
VOLUNTEER
CENTRAL VETERINARY CLINIC
Lower Estate, St. George
06.2014 - 07.2014
Learning how to treat and administer injections to animals, as well as assisting the Vet during surgical procedures
Assisted in the daily care and feeding of animals, including cleaning cages and kennels.
Observed animal behavior and reported any changes or concerns to veterinary staff.
Assisted with the intake process of new animals into the clinic.
Maintained cleanliness of exam rooms between appointments.
Monitored vital signs such as temperature, pulse rate, respiration rate.
Cleaned instruments used during surgical procedures following established sterilization guidelines.